Cars & Trucks

2011 Audi A5

Car Plug

CarPlug

Google Reviews

**⭐️⭐️⭐️⭐️⭐️ 5/5 – Great Experience from Start to Finish!**
I recently purchased a car from this dealership and had an all-around great experience. The staff was friendly, helpful, and patient throughout the entire process. They took the time to answer all my questions and made sure I felt confident in my decision.

The buying process was smooth, and there was no pressure—just genuine help. I appreciated how transparent and upfront they were about everything, from pricing to financing options.

I’m really happy with my new car and would definitely recommend this place to anyone looking for a stress-free car buying experience. Thanks again to the team for making it such a positive one!

CarPlug made the car-buying experience simple and enjoyable. The team was friendly, knowledgeable, and genuinely cared about helping me find the right vehicle. They were upfront about everything and didn’t try to upsell or pressure me. I left with a car I love and total peace of mind. I’ll definitely be back and will recommend CarPlug to everyone I know!

Called this dealership twice once on Monday letting them know I would test drive it Wednesday. And again on Wednesday letting them know I’d be there in 2 hours. When we got there the car was in the secondary lot and not cleaned. Car was listed as clean but it was anything but clean. Heavily smoked in and crazy dirty. I was still willing to purchase because things can be cleaned.

When we sat down to negotiate even though the online price had it listed as $6,499 he was telling us it would be $6,702 and was hesitant to lower it to the listed price. Then they wanted to add on $1,300 in “dealership fees” when I told him my offer he didn’t even try to counter offer just said “someone would pay full price for it tomorrow” sure buddy

The car will still be listed tomorrow and next week. Never met a sales person who didn’t want to negotiate or make a sale. I was willing to humor his “dealership fee” but not at $1,300

If someone from this location wants to take things seriously let me know.

They’ll say the car is priced the best in the area but then quickly the $1300 in “fees” make it above anything in the area. Also even if the car was priced the best it’s because this car was HEAVILY smoked in with cigarette burns around the car and permanent yellowing. So yes it should be priced the best.

I would recommend bringing your own mechanic. I purchased a Charger RT 12 (posted on their Instagram) the same day I was leaving the dealership I noticed a check engine light & Bluetooth was not working. Prior to that I took the vehicle on a test drive with no check engine light or any type of mechanical problem. Turns out the vehicle transmission is slipping, water pump is leaking, needs a new transmission pan, a new box for Bluetooth connection. Yes, they did lower the price for me but lied on paper, online & in person. The vehicle was falsely advertised. They did try to offer some help by covering all labor & I provide the parts that are broken. Unfortunately I couldn’t take the offer since my trust with them was completely lost. I shouldn’t have been placed in that position from the start. Jacob the salesman was respectful with me for the most part but as a customer you failed me. Lesson learned

I’m so glad I chose CarPlug! From the moment I walked in, the staff treated me with respect and made me feel like a valued customer. They were patient, answered all my questions, and helped me find a car that fits my needs and budget. The whole experience was smooth and stress-free. I highly recommend CarPlug to anyone looking for a quality car and excellent service!

2011 Audi A5

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