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Clean CARFAX Clean CARFAX Biodiesel White Frost Tricoat 2019 GMC Sierra 3500HD Denali 4X4 Duramax 6.6L Biodiesel Turbo V8 445hp 910ft. lbs.  Low miles! 4,779 Miles Below Average

2019 GMC Sierra 3500HD

Temecula Valley Buick GMC

Google Reviews

The driver’s inside door handle on my 2012 GMC Sierra was broken, so I came in a couple months ago to order a new handle. Of course, they don’t just sell the handle - you have to buy the entire door panel for $700 plus $225 for labor to install it. So, I bit the bullet and decided to spend the money, dropped off my truck (which was ready in about two hours - not bad), and then jumped in after paying the bill. Immediately I checked to see if all of the on my driver side door were working, but they were not - three of my four windows would not roll down. Wouldn’t you think they’d check all of those switches before buttoning up the panel, calling to tell me it’s ready, and then cashing me out? So, then I had to go back inside, tell my service advisor Matthew (who was great) that three of my four windows don’t roll down, and hand him back the keys to bring it back to the service technicians. After about 20 minutes the truck was again pulled up to the front, and I was told it was ready to go. I checked all the buttons and they were in fact working, but then I noticed something else. There’s a small chunk that appears to have been chipped off the brand new plastic on the door handle. I didn’t have the time & energy to go back in to complain a second time, so I ended up just driving away more than a bit frustrated. All in all I spent over $1,000 for a new door panel that has a chip in the plastic handle that makes it look like less than brand new. Oh well, that’s life!

Federico Villeg was very helpful and patient with our choice in vehicle. He took the time to show us the features and benefits of the car and help up with all the setting including Bluetooth and Car play. It was quick transaction and that team is lucky to have him.

Saved a bunch on my 2025 Sierra Denali Ultimate!  I live two states away and was able to get the truck I wanted at a great price. My local dealer was shocked on the price Hector was able to get me on the truck. Long distance docs and delivery can be a bit cumpersome, but certainly worth it when I saved about 8k on the truck. Please consider them for your next truck or vehicle.

Not my best visit here. I have been working in customer service for 8+ years.  I usually come to this location because I always receive the best customer service. Today was a little different as I was paired with a different service advisor, Matthew, than who I am normally with, William. Overall Matthew seemed like a friendly person, But there was a lack of communication between him and I. When I first got there usually I am brought to the back to get an estimated price and to go over my services to make sure I am getting everything needed done, that didn’t happen. I was never greeted or given my estimate or given any option to add to my service if I needed to. I was going to add a tire rotation to my service but I wasn’t given the opportunity to. I had also received a notification that my service was done, when I went to go check on my car with Matthew he was no where to be found, I understand it gets busy and they have things they need to do but there was only about 6 other people there. So I ended up waiting another 45 minutes before he called my phone to tell me my car was done, as I am sitting in the waiting room and can see him, instead of coming to tell me, he called which is fine I just don’t usually answer calls from numbers I don’t know. I walked into the service center to pay my bill, I had asked how much it was going to be, and he didn’t reply, and continued to walk away to get papers, he pointed at 3 lines and told me to sign them, and then said i need your card. Again no total given, and I had asked again. He handed me papers and said everything is in there, here are your keys, your car should be outside, and he continued to walk away. I just feel like if you are going to be in customer service, you should do a little better at how you approach, and speak with your customers. If I decide to go back I will be asking to be paired with someone other than Matthew, as I feel he wasn’t customer oriented and was focused on other things.

I usually am very fortunate enough to have William Hunter as my service advisor, He always takes great care of me and always communicates with me about what is being done, if I need to add anything, if I have any questions . He always keeps me informed of what is happening and where my service is at. And at payment William always walks me through everything, costs, totals, services etc. and after that he always walks me out to my vehicle and double checks to make sure all papers and tags are taken out that they put in my car.

James Rodriguez was my sales rep and he was great!  Street shooter, friendly and knowledgeable about my vehicle!  Also enjoyed working with Sales Manager Rigo Pacheco.  He was always professional and willing to listen and consider my requests.  Overall, the experience was very positive!

2019 GMC Sierra 3500HD

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