Comcast Cisco Wireless Gateway Cable Modem Router BWG DPC3939B

Business Wireless Gateway networks WiFi Standard The Business Wireless Gateway produces (4) WiFi networks: XFINITY® WiFi hotspot (2.4 GHz Network) XFINITY® WiFi hotspot (5 GHz Network) Private WiFi (2.4 GHz Network) Private WiFi (5 GHz Network) The Business Wireless Gateway produces two wireless signals for the Private WiFi network by default – a 2.4 GHz network and a 5 GHz network. The 2.4 GHz network provides a further-reaching WiFi signal but can have difficulty passing through materials which can limit WiFi coverage. The 5 GHz network provides a WiFi signal that does not reach as far as the 2.4 GHz network but is able to pass through materials better which can help provide better WiFi coverage in those scenarios. It is recommended that you connect to both the 2.4 and 5 GHz networks for the best experience if possible. If your device only supports the 2.4 GHz network, you will be unable to connect to the 5 GHz network. Not all WiFi devices support 5 GHz, especially older ones. If a device is 5 GHz capable, you should see the 5 GHz Network Name (SSID) in the list of available networks on their device. If the SSID is not listed or if you are unsure if your device supports 5 GHz WiFi, check the device manufacturer’s documentation. Although the Business Wireless Gateway simultaneously broadcasts both 2.4 and 5 GHz, WiFi devices can connect to only one WiFi network at a time. 5 GHz WiFi signals may not travel as far as 2.4 GHz. In areas of your business that are furthest away from the Business Wireless Gateway, only the 2.4 GHz network may be available. Devices connected to the Business Wireless Gateway's 5 GHz network that move out of the 5 GHz range may automatically switch to the 2.4 GHz connection that reaches further than the 5 GHz network. You may need to manually switch back to the 5 GHz network to reconnect and experience the benefits of the 5 GHz network. Why you should use the 5 GHz network: Higher speed capability than 2.4 GHz Less...