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2023 Toyota Sienna

Lucy Auto Sales

LUCY AUTO SALES

Google Reviews

Excellent car dealership. I recommend it to everyone, the work was done quickly and on time.
Very good friendly sales people do their job professionally.
The car is in excellent condition, I really liked the fact that they have a lot of cars and you can choose for any price category and for any taste.
It was a pleasure to cooperate with you. Thank you.

The staff were so patient and helpful during the process. It took me a while to make the decision and they worked with me so I could make up my mind and choose a car from theirs as opposed to going to another dealer. They are trustworthy and would highly recommend you looking at the variety of cars they offer and working with them. I am very happy with my purchase. Thank you Ping for all your help!

Unfortunately I naively thought that this was not a shady car dealership. I had the worst experience and got totally taken advantage of and robbed from this dealership. They sold me a car that yes, drove off the lot, and home, and on my first errand COMPLETELY died and almost caused an accident in the middle of the road. I towed it back to them less than 24 hours, not to mention I spent hours cleaning the disgusting inside that was wet, completely rotten and rusted from underneath the whole entire loading compartment from water, splattered with something gross, covered in dog hair… it’s no wonder they told me I needed to sign the contract before looking at the car… which should have been a huge red flag. I begged them to please allow me to cancel the contract (having to pay  $500 restock fee $250 loan cancellation and $300 in credit card swipe fees) all for them to have denied that there was anything wrong with the car. I’m 100% certain they buy cars off the auction and put 0 effort to even attempt to redeem these vehicles that you hopefully do not fall into a trap of buying… please do not go here and avoid them at all costs for your own good. Lucy is sweet but her husband or something is a condescending, spiteful person who knew he was in the wrong and just made fun of me when I told him I am very concerned and did not want to proceed with purchasing a vehicle that died on me my first drive, almost causing an accident after just going through a really bad crash.. he just laughed in my face and showed me a stock image “look I take all the time to mountains” and it was very obviously a stock photo that he did not take of the vehicle. Do not trust these people at all.

Great customer service love that ping took her time with me highly recommended to get a car with them

Honestly I'm not going lie I really had high hopes for this car dealership everything was perfect Lucy and her husband was always nice and helpful any problem I had they would help that's was up until the car broke down keep in mind I had only had the car 2 months I had made the car payments on time everything then as soon the car broke down I called them to see what they could first they wanted me tow the car to them or my insurance company I had told them I was on my parents insurance and since they are in Arizona they wouldn't pay for it then Lucy gets mad cause the car insurance won't pay for the tow when I had made it very clear when I purchased the vehicle the car was going to be on my parents insurance in Arizona then they sold us a mini van when I first started driving it I knew it needed work with the axles and sure enough within two months the car broke down they tried blaming everyone but them selfs for selling a broken car I wouldn't even recommend family friends or anyone here there only nice when it benefits them

2023 Toyota Sienna

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