Name: 2016 Ford Explorer
Price: 10995.00 USD
Availability: InStock

Cars & Trucks

2016 Ford Explorer

JD AUTO PDX LLC

Google Reviews

I had a really great experience at JD Auto. Lexi, our car lady, was great. Friendly, welcoming & patient. I noticed the majority of the cars here are very fairly priced, low miles in respect to the car's year & in good shape. The only 2 negatives were our car wasn't cleaned (cup holders, arm rests etc are gross) & the check engine light came on the next morning after I bought our car.

Not great. Went there in June to look at a car they reported was in "perfect condition" minus the tires - they showed me car fax and all of the "verifications". Finally got my car after two weeks of shuffling around due to people not communicating. Once I got it, and drove about 5minutes, the car began seizing, unable to accelerate properly. I got it home into my driveway and within 24 hours the back tire is completely flat. Oh and guess what? Locking lug nuts with NO KEY. Great. Also - I asked that the key fob be fixed as it was not working and that still does not work. They also did not clean the car properly - it still has vape juice in places I can't even begin to discuss lol. I give this place two stars because they are trying their best but ulimately DO NOT go here if you want premier service and/or do not have the funds to FIX the car you just bought LOL. I have also tried to call them multiple times to discuss these matters and have never received a call back. Capitalism is realllllll strong here - do not expect anything going here.

Honestly this entire experience was a waste of my time. We knew exactly what vehicle we wanted and all we needed to do was park, read the codes with an OBD and take the vehicle home. We both have a 700+ credit score and I make over 178k a year and had cash as an option as well. We came from UTAH with three place picked out. As soon as we arrived a gentleman saw us parking(there were no signs or designated parking), he didn’t say anything. We parked behind a set of other vehicles but in a way that I could grab my son’s wheelchair. Anything gentleman came out the office and said “you need to move”. I was immediately taken back as no direction on where was made. I said “we already know what vehicle we wanted but we can go”. The gentleman said “thats fine”. So we started getting back in the vehicle and another gentleman (pictured below) said “well, you shouldn’t have parked there”. I responded well I needed a spit that was big enough for handicap parking. He laughed and said “are you serious”. I said “yes” as I LEFT MY TERMINALLY ILL SON BACK INTO THE VEHICLE. He said “you could have backed behind the truck”. This would have blocked the hatch of my vehicle to remove my 9 year old wheelchair. I said “that won’t work for us, we are just going”. He then called me a jack ass. We left and went to another dealership where we were greeted warmly. They even put a movie on for my son while we paid in cash for our vehicle. Honestly parking in of itself was a nightmare as they even had vehicles parked on curbs. They could have just told us we would need to move if needed for business and we would have. However, the disgusting behavior and aggressiveness was unacceptable and just gross.

Not the most trustworthy dealership in town, be vigilant if making a purchase here.

I did purchase a car, knowing the hatch didn't open, but they didn't mention it until I brought it up. they told me the it needed a new cable, I replaced that, and it didn't solve it, I was able to figure out the issue on my own, but the fact they didn't tell me the correct diagnosis is a downside, I also replaced the rear suspension that was totally shot, again I knew before purchase but they didn't even mention it until I brought it up.

I also test drove a few other cars, they claim priced to sell and "beats the Carfax suggested price." Take that with a grain of salt, it more like priced accordingly due to underlying mechanical issues that they just arent telling you about, that will very quickly hurt your wallet if you aren't expecting it. Several of the cars I test drove had several issues that would have led to mechanically totalled vehicles in the very near future that they were NOT up front about. If I wasn't somewhat kowledgeable I might not have ever been informed of these issues. (Think failing transmission type of expensive)

They do have SOME decent deals if you are vigilant, but are not very upfront about many mechanical issues, basically if it doesn't show up on Carfax, it'll be up to you to find the flaws. If you decide to make a purchase here make sure you are completey sure you aren't getting a lemon, if you aren't confident in diagnosing issues on your own, ask a 3rd party mechanic
(not theirs) to perform a pre purchase inspection and bring them along. It's your money and your life you are deciding with don't just take their word.

BUYER BEWARE... My husband and I are average people and our vocations are in fields outside the world of vehicles and mechanics. We were looking for a well maintained, diesel truck. One on the list was at JD Auto. After test driving several trucks on numerous lots we decided on one at JD Auto. They suggested a warranty which we purchased. As the paperwork process pushed through even though we were paying in cash it was a clumsy process.

We bought a 2008 Ford F250 King Rancher Lariat. This meant nothing to us, but it seems to mean quite a bit to those who know trucks. This make/model/year has a motor that is far below par and after a few years stopped making that engine. We've had the truck now for 6 months and a maintenance item came up. Our local, reputable, diesel service shop steered us away from having the issue fixed because the engine was on its last leg. The warranty that was selected by the finance officer was the level just below that which would cover replacing the engine. For a company that deals with all types of cars and trucks and has for years, to have placed this vehicle on their lot with a $20k price tag and selling it with a useless $4k warranty removes them from the list of reputable dealers. THEY ARE UNTRUSTWORTHY!

A similar vehicle is on a local lot listed for $3000 with a notation saying, "needs new motor".  This is how we will be passing our vehicle along, honestly.

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2016 Ford Explorer

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