Cars & Trucks

2019 Ford Explorer

XTREME 4K LLC

XTREME4K LLC

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At first I was happy with the buy as they told me all this great things about the car.  They told me that they made sure all their vehicles were in good condition and my husband even said to them. You’re sure you’re not selling me a bad car, they said: of course not, we would never do such a thing. About three weeks after, we started with some issues with lights come on. We took the vehicle three times due to oil leaking, and a light coming on.  Finally on the third time we had to leave the vehicle there. Two days after they said they did a great work on the motor and that everything was great. Everything seemed fine after that until two months after that, the vehicle didn’t work at all. I called two mechanics to check the car and they both told me that the motor was done. Can you believe that!!  Three months after the car simply didn’t work anymore as the motor was in bad condition. I called the dealer and One of the owners, named Luis, who sold me the car, refused to do something about it. I even asked to at least help me with half of the total cost of fixing the car which needs a new motor. About $1500.00 to repair. He refused to help. I’m quite dissatisfied and disappointed to realized that they are crooks, at least the guy Luis who refused to do something about it. He said the warranty was just for one month and I do understand a one month for small issues, but the motor?  That’s totally unacceptable!!  DO NOT BUY AT THAT DEALER.

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2019 Ford Explorer

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