Name: 2018 Dodge Charger
Price: 38989 USD
Availability: OutOfStock

Cars & Trucks

2018 Dodge Charger

Auto Palace INC

Auto Palace

Google Reviews

Ryan and Becca made the sales transaction a smooth one! We were very pleased with our find that suited us perfectly! They took care of all of the minor details to put us at ease!

I’m going to be honest if I could rate this place no stars I would. I had bought a car from them not even a month ago and as soon as I left the car wouldn’t run. Told me everything was perfectly fine and car was kept up with and now EVERYTHING is having issues. They definitely cleared the codes just to sell it off the lot. When I initially inquired on the car they told me one price and then told me a different price when I got there. They also did not tell me they had to do a credit pull to even drive the car??

Initial Review: "Working with J**** was great! She was super helpful and easy to talk to."

Edited: This dealership has received these reviews based on a wheel that you spin after purchasing your car. If you want honest feedback, look at the yelp reviews. I bought a vehicle from them and 12 days later it broke down. They would not pay for the towing to get it to their dealership and I had to pay for towing to get it back to my house on a sunday AND to their dealership to "fix" Now it has been there for 3 days. They claim they have not received the part and in reality they have just not made it a priority. Communication with them is TERRIBLE. They will only communicate through text and to get someone on the phone you have to call multiple times and demand to speak to someone. I would highly recommend going to a different dealership if available to you.

Update: After calling to check on the car what felt like 50 times since no one was returning calls and after the bad review, they asked how they could make things right. They ended up crediting back the towing, gave a loaner car, and an extended warranty while they figured out the issue. The problem still is not fixed and it had to go back to the dealership but the way the handled it this second time around has been great. They ended up giving a new warranty, scheduled a tow to come pick up the car, and mentioned delivering a loaner car if they need to.

I am giving 4 stars because they did make things better but it was after a couple of days and only after vocalizing that things were not okay and it shouldn't have to get to that point to make things right. It seems to me like they are trying though and hopefully will give improved customer service for the next person.

Me and my brother got cars from here this is the best dealership to get you right. They treated us so well and they will work with you. Good credit/bad credit IT DOESN’T MATTER. Go in and look for Anthony tell him Mor’Kel Lott sent you! (Tell him to call me after your approve)

Ryan was very helpful and friendly. He answered all my questions and provided excellent customer service. I highly recommend that if you are in search of a new vehicle look no further and come check out the selection here at Auto Palace.

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2018 Dodge Charger

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