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2018 Honda Odyssey

Trust Palmdale Honda

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After searching around for months which 3rd Row SUV I settled on a pilot. Called around to find the best deal and I was getting the run around from dealers down below. It is not true that you do get the best deal down below. I put in an inquiry an Dustin G  reached out to me right away. I set up a test drive and after the test drive I felt no pressure to purchase a vehicle. I reached out the next day and his well dress very professional GSM Jay greeted me at the door and introduced me to his desk manager Jerry Gains! He did everything and went above and beyond to get me the best deal. Jose was the assistant manager an greeted me and kept in contact the whole time and went over numbers and my family is happy! So I am blessed to say this is the first honda new I have purchased! Thank you trust Palmdale Honda for a great opportunity!

I had an awesome experience at Trusted Honda Palmdale, and it was all thanks to Dustin! From the moment I walked in, he was friendly, professional, and genuinely helpful. He took the time to understand what I was looking for and made the whole car-buying process smooth and stress-free. Dustin wasn’t pushy at all—just knowledgeable and honest, which made me feel confident in my decision. If you’re looking for a great deal and even better customer service, ask for Dustin. Highly recommend!

What can I say.. you can definitely Trust Palmdale Honda for all your Honda needs. Their customer service goes above and beyond to take care of their customers. I had the pleasure of working with Jay, Jeff, Daniel and Dustin in getting my new Civic Type-R. I will definitely be coming back in the future for any other new Hondas I’m going to purchase.

I just got my first car—a 2025 Honda Civic—and I couldn’t be happier with the experience! It’s my first time with a Honda, and everything exceeded my expectations. From the moment I arrived, the attention and service were exceptional. Manager Jose Ruiz made me feel welcome and guided me through the process with professionalism and genuine care. He made everything smooth and stress-free, which meant a lot to me as a first-time car owner.

Jose Contreras was also incredible—friendly, patient, and very informative. He took the time to explain everything in detail, answer all my questions, and made sure I felt confident and comfortable with every step. Both Jose Ruiz and Jose Contreras went above and beyond to make this a memorable and positive experience.

The car itself is amazing—sleek, modern, and smooth to drive. I’m really excited to be starting my journey with Honda, and I’m so grateful to have had such a great team supporting me. I highly recommend this dealership and especially want to thank Jose Ruiz and Jose Contreras for their outstanding customer service. They truly care about their customers and made this a special moment for me.

Overall Experience: 4.5/5 Stars

Let me start by saying we chose to drive nearly 2 hours to visit this dealership after communicating with every dealership within the 300 mile radius for a car we want for the price we are comfortable with.

Salesman: We got Carlos as our sales guy. Awesome dude. Helped us from start to finish. We did the test drive around the block, car was exactly how we expected. Majority of our requests were also granted. Super smooth experience with him. Highly recommend to look for Carlos if you ever come to this dealership.

Negotiations: We got Steven for the negotiations with pricing, trade in, and add-ons. Although it didn’t go as smoothly as our experience with Carlos, everything ended well and is overall a way better experience and is really far from the usual negative experience customers get with dealerships. Steven pretty much did us a solid with the dealer add-ons.

Finance and paperwork: Dennis assisted us with the final part, signing the paperwork. Like the experience with Carlos and Steven, it was also great with Dennis. While there were some last minute add-ons, they were things that we wanted anyway. Dennis did us a solid as well.

2018 Honda Odyssey

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