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2021 Lexus IS 350

Lexus of Tampa Bay

Google Reviews

I recently purchased a vehicle from Lexus Tampa Bay and was very pleased. The salesperson, Jose Romero, was extremely professional, making the entire process smooth and hassle-free. He was patient, listened carefully to all my needs, and helped me find exactly what I was looking for. The atmosphere at the dealership made the car-buying process pleasant and trusting. Thank you for the excellent service! I traded in my previous vehicle at a more-than-fair price, and now I have a wonderful car. I highly recommend Lexus Tampa Bay to anyone looking for quality service and customer care!

I had a great experience here! Everyone we met was friendly and respectful. I appreciated that they didn’t come off too pushy. I got the car I wanted and the Lexus of Tampa team was able to work with me to negotiate a great deal. Ramon Miranda helped us through the whole process and it seemed like we were dealing with a friend more than a sales guy. 10/10 would recommend having him help you with your next car purchase!

I brought my brand-new Lexus to Lexus of Tampa Bay for its first oil change, expecting the high-quality service promised by the Lexus brand. Instead, I left with a car that was returned to me damaged and disrespected—a complete betrayal of trust and a stain on the dealership’s reputation.
Upon picking up my vehicle, I was horrified to find multiple instances of damage that were not present when I dropped it off. The interior door panel was scuffed and scratched, the plastic molding was popped out and misaligned, and the leather on the door panel was visibly damaged. To make matters worse, there were blatant paint scuffs from what looked like careless shoe marks, as if someone had recklessly clambered over my car. This kind of negligence during a routine oil change is absolutely unacceptable for a dealership representing a luxury brand like Lexus.
I entrusted Lexus of Tampa Bay with my pristine new vehicle, and they returned it to me in worse condition than when I arrived. This experience has completely shattered my confidence in their service department. I strongly urge other Lexus owners to avoid Lexus of Tampa Bay at all costs unless you’re willing to risk your vehicle being treated with the same carelessness. I will be escalating this matter to Lexus corporate and pursuing repairs at my own expense, as this dealership has shown no intention of taking responsibility. Do yourself a favor and take your business to a service center that actually values its customers.

I had a fantastic experience at Lexus of Tampa Bay today! I sold my Mercedes there, and from start to finish, the process was smooth, professional, and even enjoyable. Desmond assisted me personally and provided exceptional service—knowledgeable, efficient, and genuinely attentive to my needs. The dealership itself is spotless and beautifully maintained, creating a welcoming and upscale environment. Every staff member I encountered was friendly and eager to help. It’s rare to find a dealership that combines great offers with such outstanding customer care. I highly recommend Lexus of Tampa Bay to anyone looking to buy, sell, or service their vehicle. They’ve definitely earned my business in the future!

Lexus of Tampa Bay was a wonderful place to buy a car. They treated me like family. Alex Cooper is the best. He made buying my Lexus TX 350 a smooth experience. I will definitely buy from this dealer again. I drove from Georgia to purchase my car. Again thanks to all the help me with the process of buying my new car. I am so grateful for you all. 🥰❤️🥰❤️🥰

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2021 Lexus IS 350

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