Cars & Trucks

CARFAX One-Owner. Clean CARFAX. Deep Blue Pearl 2019 Nissan Kicks SV FWD CVT with Xtronic 1.6L 4-Cylinder DOHC 16V ***ONE OWNER***, Remote keyless entry.Odometer is 28324 miles below market average! 31/36 City/Highway MPGAwards:  * 2019 KBB.com 10 Coolest New Cars Under $20,000

2019 Nissan Kicks

Liberty Auto City IL

Liberty Chrysler Dodge Jeep Ram Dealer

Google Reviews

I recently purchased a car from Charles, and I couldn't be happier with the experience. Charles was friendly and welcoming. His extensive knowledge about the cars made the process smooth and enjoyable.

What stood out the most was Charles' honesty. There were no hidden fees or attempts to push unnecessary extras; he was transparent about everything. It's rare to find a car salesman who is genuinely looking out for your best interests, and Charles is exactly that.

I'd also like to give a shoutout to Miguel, the manager. He was equally professional and helpful, making sure the entire process went off without a hitch.

Overall, I had a fantastic experience and would definitely buy another car from Charles in the future. Highly recommended!

Racism!!!

To customers who want car repairs and ALL STATE customers
I had some damage to my car and was referred to this Liberty Auto collision center for insurance coverage.
After 4-5 days, they said the my car repairs were completed, so I went to pick up the car on Saturday morning. Before picking up the car, I asked the person in charge if they had calibrated the bumper after replacing it, and I was told that they did not because it was not necessary.

I paid the money at Cashier and received the keys, but I had no idea where my car was, so I walked around for a while and found my car. Normally, when car repairs are completed, the car is brought to the customer or an employee escort the customer to the location where the car is located, but it is surprising that nothing was done here.
What was even more absurd was that they told me that they have to go to a Toyota dealer next week to get it fixed without even a single apology to me. Very cold conversation…
Everyone makes mistakes, but looking at the employees here who don't even know how to apologize for mistake and inconveniencing customers, it seems reasonable to assume that their repair skills are also poor. I requested a service manager, but the response was that they do not work on Saturdays. When I asked if there was an assist manager, the response was that there was no such position, Wow…..

After I found my car,
I was noticed a red light on the dash board with a symbol in the shape of a car crashing, and immediately showed it to the service staff. . After repairing a customer's car, someone may be driving out of the shop but not seeing the warning light on the dashboard?
I don't know much about cars, but I don't know if the sensor was touched during the process of replacing the front bumper, or if it was a normal situation that occurs when replacing the front bumper. The fact that the technicians there were not aware of that fact is a testament to their poor technical skills.

On Monday morning, I received a call telling me that my car had been calibrated and that I wanted to pick it up, so I went back to the dealer and complained to General Manager Jeff. It's natural to keep making excuses, but when I opened my car door, the orange device was still on the plug. OMG!
It's not surprising that the mechanic tuned or programmed it and left the devise as is. It has been proven once again that this dealer has absolutely no sincerity in doing his job.

I asked the manager if he treats other customers the same way they treats me, and Jeff said that they usually brings car or take escort to customer car. Then, I asked how they would explain what they did not to me and only reason I can think of is that I was being racially discriminated against because I am Asian.

I got the impression that it was full of ignorant employees who had not been trained to say that it is okay to say “Sorry” or “Thank you” no matter how many times it is said and to smoothen the conversation between each other.
If you want to take your car to a place like this, do it. It's disappointing that All State also signed a contract with a place like this to take care of their customers' car repairs.

Jeff has apologized to me several times, and he probably had no choice but to apologize, but I don't think the ignorance, arrogant attitude, and racism of the employees will change. It would have been better if he had apologized to me on Saturday when the problem occurred. It's disappointing that All State Insurance has a contract with an ignorant dealer who doesn't even know that the sensor needs to be calibrated after bumper replacement.

You can go this place of you are white… But, don’t go if you are Asian.

Ryan has been my sales guy for around 6 months he helped me build and order my new truck. Everyone here was very professional and knowledgeable. Purchasing a vehicle here was a very pleasant experience. Thank you everyone at ram! The manager (Patric) and the sales manager (Chris). Everyone I've met and did business with here  has been nothing but understanding and helpful. 5/5

Amazing team. Mario is the best sales consultant we've ever worked with. Dan in financing is exceptional, as are Jim and Steve in service. Best vehicle purchase and service experience we've ever had.

I had a great experience at Liberty. I was looking for a Jeep Wrangler 4xE and Chris and the Liberty team was able to get us exactly what we needed. Chris was very thorough with explaining the new vehicle and it's features. I would highly recommend anyone to get their next car here

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