Cars & Trucks

ASK FOR ADRIANA 786-450-2024  TEXT/WHATSAPP     SE HABLA ESPA&Ntilde;OL  FINANCE AVAILABLE SHIPPING NATIONWIDE - 500 miles FREE SHIPPING

2016 Dodge Grand Caravan

Betancourt Auto Sales

Google Reviews

Do not buy from this dealership. I purchased a used vehicle that was described as being in “good condition.” Within the first week, the transmission started slipping, and shortly after, I received a transmission failure warning. That’s not a minor issue—it’s a major, expensive repair that clearly didn’t just develop overnight.

I went back to the dealership expecting some level of accountability or basic customer service. Instead, they told me it was sold “as-is” and refused to help in any way. But “as-is” doesn’t mean you can mislead someone or fail to disclose serious mechanical issues.

Either they didn’t inspect the car properly, or they knew there was a problem and sold it anyway. Neither is acceptable.

I’ve filed complaints with the Florida Attorney General and the FLHSMV. I’m warning others to avoid this place—once they get your money, they’re done with you.

** UPDATE*** If the car was thoroughly checked and inspected as claimed, a fuel issue would have been detected. How could my mechanic have been expected to anticipate that adding fuel would prevent the vehicle from starting(First issue) Furthermore, when it comes to transmissions, a simple test drive is insufficient to reveal potential issues, requiring instead a thorough driving assessment. The alternative vehicle offered was twice the price of the original, which is unaffordable for me as I spent my last resources on this purchase and do not have an additional $7,000. I request transparency and integrity in your business practices.

**UPDATE 2** They unplugged the check engine light from behind the dash. So there would be no way to see if anything is wrong with the vehicle. PLEASE DO NOT BUY A VEHICLE FROM THESE PEOPLE!!!!

To buyers if I could give this dealer a minus score I would of -100 .
I purchased a vehicle from them 12 months ago I was told and given a Carfax  with no accidents and damage I am in process to file complaint with Carfax and authorities I just found out it had to accidents and frame damage .
I contacted them and of course they deny and blame Carfax when they new at time of purchase .
Don't buy from this people all cars are damaged they are not honest ck title with several companies
I will keep everyone informed of any legal actions I may take remember so can you.
RATING OF MINUS1000

I am truly impressed with this car company's commitment to innovation and sustainability. Their vehicles not only feature cutting-edge technology but also prioritize eco-friendliness, making every drive a responsible and enjoyable experience. Plus, the attention to detail in design is simply outstanding.

I love my experience at betancourt auto sales. Heidi was the sales person that helped me. She has awesome customer service and is a great listener. I told her my budget and the type of car I was looking for. Also she’s patient! It took me a while to decide on a car because there were so many good options. I purchased a Hyundai which I’m very satisfied with. I definitely recommend this place. If you’re reading this is safe to go there!

I went to buy a car because the prices were low. However, when I scanned the car, several alerts showed up. I left a deposit but later decided to ask for it back because I didn’t trust the place. Getting the deposit back was a hassle. The first time I went, they told me I had to come back another day, even though I live far away. When I returned the next day, they didn’t give me cash—they issued a check instead. The check was incorrect, and I had to go back again to have it fixed.

One of the saleswomen was very helpful, but the owner was rude and didn’t want to return my money. If you’re thinking of buying here, I strongly recommend bringing an expert. Personally, I don’t trust this place, even though I didn’t end up buying anything.

2016 Dodge Grand Caravan

Sold by

Business Information

Additional images

Vehicle history report

Typical Features

Description

Take action

Related searches

Company

Products

Community

Find us on social media