Cars & Trucks

2016 Ford Explorer

Carzlane

Google Reviews

I bought this car from carzlane. I got an amazing deal. The team was very helpful. All the sales staff was very respectful. They really took care of me and cut me a good deal. They have a lot of other vehicles sitting on the other lot in Manchester I visited that place as well They have decent inventory. I’ve been wanting this car for a very long time. I did my research but I was not able to find this car! After speaking with one of sales staff at Carzlane who helped me get into this vehicle by researching across United States hunting the car down and getting it for me I’m very thankful and I appreciate Carzlane team.

Went with an appointment to check out a car listed up on their site. When I got there , treated good, salesperson not so much. Almost as if he didn’t take me seriously. Asked if I could test drive said vehicle but they don’t allow test drives on expensive vehicles ? Really ? On a car supposedly under 12k? Supposedly was on the lot, showed me an entirely different model, said “here’s the car” as if I don’t know my own cars. Tried upselling on 10k more than what I saw and came for and specifically asked if it was available. I see it was sold now here on google reviews, good. Though not good for the people online looking for a car. Dude get a grip, as for the young lady who was more attentive, I appreciate you more , apologize I couldn’t do numbers that day. But as for you Jason, have faith in your customers, I see you didn’t take me seriously, tried hiding a fact on another car, gossiped about me in another language as if I couldn’t understand. Get a grip, you’re the lowest sales for a reason man come on what kind of treatment. But much appreciation to her though.

Ebony was absolutely amazing I couldn’t have gotten a more funnier, personable, reliable, and responsible sales person. She was super super nice. Accommodated what she could and did her best to assist us. I bought a 2014 Q50 Infiniti. I couldn’t be more obsessed. I definitely would highly recommend. Will possibly come back for another car for my significant other !

If I could put a 0 I would, I bought a 2017 Ford Explorer Utility, was lied too multiple times for example I asked if the vehicle was already inspected when I test drove it on Friday after I came back on Monday to pick the vehicle up he said they had to inspect it so they took the tint out. Also apart of the deal was to pop a mirror trim piece back on not a big deal is what they said and they said. After I showed up to sign paperwork I get in the vehicle the piece was sitting in the trunk hidden where the spare tire would be which it didn’t have and as soon as I pulled out the whole glove box fell out. Buyer beware. Only reason I bought the vehicle was because I sold my car and need this specific model for work.The only great thing at this dealership was Kinea she was extremely helpful and communicated great with my wife to make this deal happen.

Ebony was my salesperson, she’s a very sweet and humble person! I love my new SUV. Thank you so much for being authentic!

2016 Ford Explorer

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