Campers & RVs

2021 Keystone 1605 FB RV 

IE Trailers

Inland Empire Trailers

Google Reviews

I had an amazing experience getting my custom-built utility trailer! The quality of craftsmanship is great, and the pricing was very fair for the level of customization I needed. Valeria was extremely friendly and helpful throughout the process, making sure all my questions were answered. What really stood out was the owner, Ron—he personally took the time to show me around and even called me to ensure I had no concerns with this custom build. That level of customer service is hard to find these days. I highly recommend them to anyone looking for a well-built trailer and great service!

I have a 2023 Utility trailer of theirs. After using it for about a year heavily for my business, I realize time and time again same tire is blowing out. Come to find out after I had a local shop look at it. The axles were welded on NOT parallel to one another. I’ve already custom built this trailer out and I use it daily for my business so trying to coordinate getting this fixed is a huge pain.

As for my personal experience with this company Trying to get this fix warrantied has not been easy. I’m going to end up just paying a local company almost a $1,000 for them to fix the issue.

Be aware of this issue and consider the possibility if you purchase through this company.

UPDATE FOLLOWED BY YOUR RESPONSE:
I understand policies are policies, let’s not ignore the bigger issue here: the trailer was built with axles that weren’t even aligned properly. That’s a manufacturing defect regardless of who’s bringing it in. As I already mentioned, the original owner will be the one bringing it in for inspection, something I stated from the beginning.

In the meantime, I’m still left with a costly and time-consuming headache for something that shouldn’t have made it off the lot in the first place.

Great place . Had my axles flipped on a 22ft enclosed trailer and had windows installed . They resealed my roof free of charge

This is the last time I edit my review. So I just pick up my utility trailer and it's awesome. All the extra items I ask for, and how I wanted build was done. It looks incredible I say so. Price is good, quality is great. Thank you Jessica for helping me out after that miscommunication we had. I know it was not your fault. I look forward to buying more trailers from you guys in the future. Thank you and keep up the good job.

Just picked up the 16ft trailer
Looks great
IE trailers kept me updated by text message thru the manufacturing process
Thank you Valeria

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2021 Keystone 1605 FB RV

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