Customer Service Representative

Pay from $25 to $30 per hour with significant growth and earning potential!

Pennsylvania Branch

700 Uline Way, Allentown, PA 18106

Morning Call’s Top Large Employer of 2026!

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Why Customer Service at Uline?

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  Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

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  Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

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  Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

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  Process customer orders, make product recommendations and handle account inquiries using world-class technology.

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  Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

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  Build business relationships with customers over phone, email and chat.

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  Understand customer needs and recommend Uline's best solutions.

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  Help customers navigate Uline's website and online ordering.

Minimum Requirements

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  High school diploma or equivalent. Bachelor's degree preferred.

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  Excellent problem-solving, listening and communication skills.

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  Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

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  Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

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  Multiple bonus programs.

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  Paid holidays and generous paid time off.

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  Tuition Assistance Program that covers professional continuing education.

Employee Perks

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  Best-in-class, clean, modern facilities.

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  First-class fitness center and three miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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