Seller profile
Munoz Autos
Seattle, WA
Verified Auto Dealer
Business Information
Burien, WA 98168, USA
Monday
10:00 AM – 8:00 PM
Tuesday
10:00 AM – 8:00 PM
Wednesday
10:00 AM – 8:00 PM
Thursday
10:00 AM – 8:00 PM
Friday
10:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
10:00 AM – 6:00 PM
Business description
About us
Google reviews
I had a great experience here. Jessica was very helpful and worked hard to find me a car within my budget. They were transparent and made the purchase as painless as possible. She even got me a burger while I waited. Would recommend.
Good people with good intentions, but poor execution and service. The car we were sold to transport my disabled, wheelchair-bound partner was said to have a brand new transmission, but was shot before the three month mark. With no other options, we traded it in for a more expensive car. We were immediately faced with a high-pressure sales situation, and ended up paying thousands of dollars above bluebook (they wanted to charge us thousands more). Later, we found the second car had shoddily-covered up evidence of a crash (the bumper was hastily repainted and glued on, and the internal wiring was a mess with critical cables held together with SCOTCH TAPE, which almost caused us to get in a crash when the car lost power on the road due to a short). After the weather warmed up, it became apparent the crash had damaged the A/C system. At no point was anyone at Los Muñoz unhelpful or unfriendly, but the sales reps are very underinformed (our salesperson, Jessica, claimed to not know what kelly blue book was when we asked why the vehicle's asking price was so high). The Muñoz lot is perpetually backed up with high volumes of vehicles and appointments, to where it often took 5+ appointments and multiple weeks to have basic issues fixed. Nonetheless, their financing is very flexible and open, and they were the only people able to get us moving after we relocated to the area, so if you have are willing to pay as much as you're able to for a car that may or may not work, they may be the dealership for you
I had an amazing experience with Los Munoz auto sale. Jessica started the process with great communication. Uarely was my sales woman and she went step by step through the entire process. Explained everyrhing I asked for and got me all set up. AMAZING SERVICE 10/10 RECOMMEND

