Seller profile

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  Rick was amazing. The process was smooth. He explained everything and answered all my question. Very professional. I let him know what I was looking for and my price range as well as monthly payment I felt comfortable paying and he found several vehicles that matched that. My interest rate is a reasonable my monthly payment as what I’m comfortable with and I’ll do it again with them. I’m updating my review due to the fact that a few things that weren’t properly taken care of when I initially purchased the vehicle still hasn’t been taken care of. I was advised by both Rick and Jordan that someone by the name of Andrea would come out and mobile detail the vehicle due to it not being detailed ahead of time. I contacted Andrea who advised that’s not what she does. I’ve contacted them and even offered to pay and they can just reimburse me. No luck. Panels that were messed up in the trunk area, roof of the vehicle and under by the brakes and gas pedal and they lied and stated they ordered it and will call when they arrive. Still no call and it’s been 2 months. The wrong temp plate was put on my vehicle that displayed a different vehicle Vin number. I don’t notice this until I was pulled over by the police because they didn’t match the car, luckily I didn’t get a ticket and my plates we ready to be picked up at the DMV. I know next time not to trust their word and get everything taken care of before I leave.

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  Josh! He Was anazing! He was patient and not pushy. We even went to another dealership and he secretly got us a good deal not even knowing we would return. I wasn't even planning on buying a car today but hey I got one now and I love it already! Shout-out to management as well! Sean explained all our paperwork clearly and thoroughly especially for any first time buyers. Which my partner is. Will definitely be referring others to come here! Thanks everyone!

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  I had the pleasure of working with Josh at Northwest Indiana Auto Finance, and I highly recommend him. Josh is professional, knowledgeable, and genuinely works to help customers find the right vehicle and financing options for their situation. He is honest, responsive, and makes the car-buying process straightforward and stress-free. His dedication to customer service and willingness to go the extra mile make him an asset to any dealership. I would confidently refer friends and family to work with Josh.

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