Seller profile

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  Top notch experience here. Both our sales guy, Julian, and Clemente were great to work with. They treated us with respect and kindness; exactly the way you want to be treated when making a major purchase. There was another gentleman (forgot his name, my apologies!) who was so efficient in helping us set up our AcuraLink, making sure we got all of our belongings out of the trade-in vehicle, and really taking the time to answer questions thoroughly. Hats off to them and we would definitely recommend purchasing a vehicle from them. If we need another vehicle, we’ll be back. We had already walked out of another dealership earlier that day for being treated poorly. Being honest and caring really goes a long way. Thank you guys!! Excellent job.

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  This place honestly deserves 10 stars. The customer service is beyond amazing and that says a lot for someone who never writes reviews 🙋‍♀️. I’ve been coming here for 3 years now. I had a Acura Integra lease and just leased a TLX. Every time I came in for an oil change or any type of service I was in and out - not stuck an entire day like other car dealerships. They truly value and respect time. They also update you throughout the service by sending a video of what’s actually going on. Most importantly my last visit where I leased my new TLX with my salesman Johnny and the financial services manager Chad . They are an amazing duo! First off, who else ask for your specific Starbucks order to make sure that’s ready for your arrival ?? Right. Not only did I have my hot coffee waiting for me, they also gave me a personal mini Nothing Bundt Cake in celebration of my new purchase. Other than the generosity, these guys are not your typical pushy and aggressive salesman. They are very understanding and truly strive to get you the best deal at your best timing. Also shout out to the financial representative Clemente, I didn’t work with him much but I did speak with him over the phone and when I came in, he came to introduce his self. Another great customer service team member. I’d recommend anyone to CardinaleWay Acura on West Sahara! They also have additional inventory than just Acuras.

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  This was the second time Aylin has helped me while getting my 2023 RDX serviced. She has always been so welcoming and friendly of me and my 3 year old daughter. Being sure that my car is safe to drive, and we don't have to wait too long. This last visit, there were some issues that needed to be taken care of on my car and she was so helpful on getting me a loaner, getting our carseat and anything we needed out of my car so it didn't interrupt my day too much. Not having family here to help care for my child while I need to take care of adult errands can be challenging. Thanks to Aylin and Cardinaleway Acura for being so family friendly and keeping us safe in my car with catching any details that need attention. I truly appreciate it. Most definitely the BEST dealership I've ever worked with.

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