Seller profile

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  So I waited about a whole year to give Boss Auto a review. I bought a 2011 Hyundai Genesis R-Spec around September 2022. They sold me a great car. Amazing weekend car to drive. Had a little bit issues but nothing major I couldn’t fix myself. It was a quick experience and honest sell. I give them 4/5 stars. Only one problem I had is they were not negotiable with their prices. But overall a great dealership.

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  I recently bought a car here. The lady who handled my sale was very unapproachable and dismissive. She showed no willingness to negotiate or offer anything extra, which made the entire buying process feel very stressful and unpleasant. She gave off an unfriendly vibe, like I was a bother or inconvenience, and I felt like my concerns were ignored. Honestly, based on my experience, she doesn’t seem suited for a sales role because of how she treated me. Buying a car should be an exciting experience, but with her, it felt like I just wanted to get out as fast as possible. She wouldn’t negotiate a simple $500 price reduction and if so then she wouldn’t offer extras like filling the gas tank, brake/alignment checks, paint touch-ups, or warranty options. After the sale, when I asked about a missing driver’s floor mat, she responded dismissively and ghosted me. I can’t speak for the man or the dealership as a whole, but if you end up working with the lady, be prepared for a tough, unhelpful experience.

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  I had a great experience buying my 2023 Toyota Corolla from Boss Auto. The entire process was smooth and straightforward. I visited early in the day and let them know I was securing financing; they provided a bill of sale right away, and even though two other people came to see the car later that day, they held it for me without issue. The car was in excellent condition, exactly as described in the listing. The dealership honored the listed price from CarGurus and only added a very reasonable dealer fee along with taxes and title — no surprises or hidden costs. The paperwork process was efficient and well-organized, and I really appreciated how easy they made everything. Everyone I dealt with was professional and accommodating. I would absolutely recommend Boss Auto to anyone looking for a fair, hassle-free car buying experience.

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