Seller profile
Boss Auto
Norfolk, VA
4.2
(Google reviews)
Verified Auto Dealer
Business Information
Norfolk, VA 23518, USA
Open today
Hours 10:00 AM – 6:00 PM
Monday
10:00 AM – 6:00 PM
Tuesday
10:00 AM – 6:00 PM
Wednesday
10:00 AM – 6:00 PM
Thursday
10:00 AM – 6:00 PM
Friday
10:00 AM – 6:00 PM
Saturday
10:00 AM – 6:00 PM
Sunday
Closed
Business description
About us
Google reviews
So I waited about a whole year to give Boss Auto a review. I bought a 2011 Hyundai Genesis R-Spec around September 2022. They sold me a great car. Amazing weekend car to drive. Had a little bit issues but nothing major I couldn’t fix myself. It was a quick experience and honest sell. I give them 4/5 stars. Only one problem I had is they were not negotiable with their prices. But overall a great dealership.
We flew from Maine to VA hoping to find a decent used car for our son. With a limited budget, but needing something reliable that would make the drive back to Maine we scoured the Norfolk area. We were disappointed in the high miles, dents and overall sun damaged autos until we found Boss Auto. We were able to get a 2011 BMW 328i with only 75k miles on it! The car was meticulously detailed. It even came with a limited warranty, something we hadn't found on others. After a short test drive a check engine light came on. Within a half hour, they had put it on the scan tool, diagnosed the issue, ordered the parts and had them replaced. It was two possible parts, but to be safe they replaced both of them. The whole interaction was pleasant and quick. We drove back to Maine with no issues. I couldn't be happier with the price, the quality of the car, and the service.
READ THIS BEFORE BUYING. PLEASE. And please read every review about this dealership before signing the purchase agreement. My son purchased a vehicle from this dirt lot dealership at the beginning of August and has been able to drive it safely 3 times - not for 3 days, THREE TIMES. As a consumer, you accept the risk of buying a used car from any dealer whether they bathe regularly or not (Vasyl does not). The only risk the Boss Auto Team takes is ... I can't think of any. My son's busted 2017 Subaru WRX was $16k, non-negotiable, and has been inside a shop more than outside on a road. It has a bent and empty (no precious metals) front-end catalytic converter and a square-cut hole in the rear cat with a welded pipe covering it that looks like a blind, first-time welder installed with bbq tongs. The front brake pad thickness is 7mm and rear brakes are 3mm. ETS intake is missing the air box, air filter is filthy, splash shield is missing, sump hose is leaking oil, tires are at 6/32 (not the worst), water pump heat shield is missing, j-pipe missing a nut, intercooler is crooked causing charge pipe to rest on timing cover and TGV connection, turbo mount is missing, FL and LR wheel studs are broken. That's the short list of maintenance issues and for $10k we can safely get my son back on the road! If you're looking for a hobbled car and a reason to cry, throw your money into another man's wallet at Boss Auto! But wait, not all is lost with Vasyl and his “Boss Auto Team”, they have a 50/50 warranty offer for 30-days and/or 1,000 miles. You cover half the cost of all the repairs they didn’t disclose, and they’ll cover the other half. What a deal! I’d love to give them credit for the first repair they performed “out of goodwill”. The car was sent to Premier Motorsports (without permission or notification) after the check engine light appeared 2 ½ days after purchase due to a failed starter and failed O2 sensor. According to Vasyl, the issues were due to an aftermarket VVT sensor being installed incorrectly by my son. Boss Auto spent $1k on a repair that should never have been an issue but continues to use that as the reason why the car is in the shape that it is. I have no doubt his response to this review will include a note about what we did wrong, but it will not include acknowledgment of any of the maintenance FACTS listed above nor will they take any responsibility for putting a 19-year-old college student [further] into debt. Please call All Aspects Motorsports before you buy a Subaru from Boss Auto or anywhere else. They are all too familiar with the garbage being sold to unsuspecting consumers and they have strongly urged all used car buyers to get a FULL inspection from a reputable shop before agreeing to purchase a vehicle that is held together with J-B Weld and fraudulent reassurances.
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