Seller profile

Keith Mccoy Automotive Garland

Garland, TX

4.5

(Google reviews)

Verified Auto Dealer

Business Information

Garland, TX 75041, USA
Open tomorrow
Hours 9:00 AM – 6:00 PM
- Monday
  9:00 AM – 6:00 PM
- Tuesday
  9:00 AM – 6:00 PM
- Wednesday
  9:00 AM – 6:00 PM
- Thursday
  9:00 AM – 6:00 PM
- Friday
  9:00 AM – 6:00 PM
- Saturday
  9:00 AM – 6:00 PM
- Sunday
  Closed

Business description

About us

Located in DALLAS, KEITH MCCOY AUTOMOTIVE is a pre-owned, late model dealer that provides customers with a complete automotive experience at competitive prices. Buying a Pre-owned vehicle should be fun and exciting, not something that is dreadful. Locally owned and operated. Get a super deal and not have to spend all day dealing with the runaround! We've helped thousands of people with their new vehicle buys, which have resulted in lots of repeat business. Our customers come back time and time again with friends and family for a straightforward, honest deal. After the sale. Give us a shot and you won't be disappointed!! Call today to arrange your next deal! KEITH MCCOY AUTOMOTIVE is dedicated to customer satisfaction and we have provided you with a map, as well as our address and phone number to help you find us easily. We are passionate about Pre-owned cars and we are intent on sharing that passion with you when you purchase your new car from us. Come by today and test drive the car of your choice.

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Google reviews

Jasmine was welcoming, patient and explained everything in great detail. The number she gave over the phone for the car was the same as on the paperwork which was important to us since we drive over an hour to get there. She was a pleasure to work with and if you come here I highly recommend asking for Jasmine!
If zero were an option... I had a profoundly negative experience with this dealership. The level of service and professionalism was shockingly poor, leaving me feeling completely misled throughout the entire process. It's disheartening to encounter a business that operates in such an unethical manner. I strongly advise against working with them—save yourself the trouble and find a more trustworthy option. They sold me a truck equipped with wheels that should never have been installed. The brake caliper was literally grinding against the spokes of the wheel. Discount Tire warned me that I should not be driving this truck. My trusted mechanic of 15 years stated that the only way to resolve the issue is to replace the wheels entirely. Each time I visited the lot, I was shuffled between employees who were unhelpful and often unavailable. I understand the risks involved with purchasing a used vehicle "as is." However, there are exceptions when it comes to safety. Moreover, this dealership had the wheels off the truck three times before handing over the keys, and once before I even had the chance to see the truck. Their behavior was deceptive—quick to take my money and uninterested in assisting me afterwards. I'll see them in small claims court. I do not recommend dealing with this dealership. BUYER BEWARE. *Let it be known, I test drove the truck, and told them to replace the squealing brakes and put four matching tires on the truck. 10 days later they handed me the keys and I was back a week later reporting the issue and being told there was nothing that they would do. Please, review their response below as a good example of the kind of rhetoric to expect from them and how they will misrepresent the facts. They can tell it to a judge at this point, unless they reimburse me for the new wheels I had to purchase.
We purchased a car from jasmine and she was great. There was a bit of a stall but overall great experience! Super quick easy and no pressure while looking! Definitely would come back for future purchases.