Seller profile

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  Alex is awesome! I worked with Alex Coutin of West Coast Autoworks to purchase a pre-owwned Porsche Cayman. I had been browsing ads and calling dealerships for months; in almost every case, it ad was a bait-and-switch, there were ridiculous hidden fees, or it was just an outright scam. From day one, Alex did everything I asked to to earn my trust, including a video walk-around at the dealership. There was a lot of dialog because I live in South Carolina, on the other side of the country, in South Carolina. From day one, Alex communicated all of the taxes and fees(which were reasonable), and an out-the-door-price that that never changed. He answered every time I called, even when he was on vacation! When the car arrived it as beautiful, and meticulously clean, and there were no CEL or leaks or other major issues. Work with Alex and you will be a happy customer!

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  I had an amazing experience at West Coast Auto Works thanks to Jeremiah. His customer service is truly top-tier. From the moment I walked in, he was welcoming, patient, and really listened to what I was looking for. He answered every question clearly, never pressured me, and made the whole process smooth and stress-free. Jeremiah went above and beyond to make sure I found the right car and felt confident about my purchase. You can tell he genuinely cares about his customers and takes pride in helping people find the best fit. If you’re looking for great customer service and a salesperson who actually puts your needs first, I highly recommend asking for Jeremiah. He’s one of the best in the business.

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  STELLAR EXPERIENCE: My husband and I were looking for a new primary vehicle for him, and he was immediately drawn to the 2021 Audi S5. He found two cars at two different dealerships. A quantum gray premium plus vs a white prestige package, both with a red cockpit interior and in comparably great condition. Ultimately, it was the welcoming, easy-going, encouraging attitude Ethan presented to us upon our arrival that personally swayed me into wanting to do business with this dealership. It was my husband's second time visiting, and he brought me back a second time to help him decide. Both times, Ethan allowed him to take the car out for a test drive and encouraged us to take our time with the car until we knew we wanted to buy it. This made the experience feel so much less daunting, and the no-pressure attitude gave us space to really consider the car as a whole. It really gave the impression of honesty (what you see is what you get, nothing to hide), and he didn't feel overly pushy as if all he wanted was the sale. When it came to negotiating an offer, Ethan and his team were willing to work with us until we decided on a number that worked for both buyer and seller. As a co-signer, I especially appreciated how the staff treated me as an equally valuable customer as my husband, not just as "the wife" along for the ride. All my questions and concerns were addressed. Steven assisted us through the financing portion. He was also upbeat, personable, yet professional and walked us through the paperwork (repeating himself when I asked for layman's terms) without complaint and remained pleasant throughout. He utilized a color-coding system that made the signing process easier and more efficient and patiently calculated multiple scenarios for us depending on different downpayments, interest rates, or 5-, 6-, and 7-year loans. He provided his own opinions and explanations without making it seem like he was forcing us to choose one option. The whole process was pretty swift in comparison to some other experiences purchasing cars, and non-stressful. The entire staff in general was good vibes, including the staff present that weren't directly working with us. Ethan complimentarily filled the gas tank and wiper fluid for us, which was super appreciated. We are now the proud owners of a beautiful white 2021 Audi S5 prestige. Overall, a stellar experience, leading me to definitely consider working with them again in the future if we're looking for another upgrade. I also recommend y'all try them out as well! Thank you West Coast Autoworks (Everrett) Ethan & Steven crushed it~

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