Seller profile

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  Hey everyone in the auto group, I wanted to share my honest thoughts on my Colorado work truck. 🚗✨ I had a five star experience in my opinion Luis was my Car buying experience helper. I had a magnificent experience due to the fact that the cars are top-quality cars. For great prices everyone there had positive attitudes and great communication skills on top of their busy schedules so I cannot thank them enough for the experience I had gotten from buying a car from them. Thank you all in auto groups for my new beautiful dream truck. I believe in my heart that I cannot say anything other than that as it’s from my honest, true heart opinion and mine God bless you all in auto group, bless your finances dealership, and all who worked there thank you sincerely, Jose buyer of my Colorado truck

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  HEY EVERYONE, I JUST WANT TO LET YOU GUYS KNOW: DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. MY EXPERIENCE HAS BEEN AN ABSOLUTE NIGHTMARE FROM THE MOMENT I DROVE MY CAR OFF THE LOT. I purchased a 2015 Ford Mustang, and the check engine light came on the very same day. A diagnostic scan showed a misfire, so I immediately contacted the dealership and brought the vehicle back. They kept my car for a week, re assured me the issue was fixed, and returned it to me. The check engine light came back on almost immediately. This happened three separate times. Each time, I was given a different explanation, told the vehicle had been repaired, and sent home with the same unresolved problem. Weeks later, I am still dealing with the exact issue that existed on the day the vehicle was sold to me. The most frustrating part of this experience has been the dealership’s lack of accountability. Rather than properly resolving the problem, I was met with inconsistent explanations, poor communication, and repeated promises that the vehicle was fixed when it clearly was not. My experience with Albert and the dealership left me with little confidence in their honesty, professionalism, or commitment to their customers. Despite all of this, the dealership has still failed to properly resolve an issue that existed from the day the car was sold to me. They don’t want to start a return and told me they can’t fix the car anymore. I’m putting a lawsuit for scam from this dealership. If anybody has gone thru the same problem contact me. Please take your hard earned money somewhere else !! DO NOT BUY FROM THIS DEALERSHIP ITS A SCAM!!!!! THEY’RE A BUNCH OF LOW LIFES !

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  ***WARNING: Dealership loves to gaslight you! Believe ALL the ONE STAR REVIEWS! ***** We are extremely disappointed with our experience at this dealership. We called ahead of time to make an appointment to see a specific car, and we were told that the vehicle was available and that they would be expecting us. We drove out to the dealership, test drove the car, and came back ready to move forward. When we returned, we noticed another man waiting to look at the same vehicle. Our salesman told him that we were still looking at it and that he could take a look if we decided not to purchase it. We immediately told our salesman that we wanted to buy the car, so he went inside to scan our driver's license and begin the process. Then, when we went inside to complete the paperwork, we were suddenly told that the car was already being sold. What made this even more disappointing was that we could clearly see the same man who had been waiting outside completing paperwork with another salesman. So while we were being told that we were moving forward with the purchase, another salesperson was apparently selling the same car to someone else at the same time. We didn't even get the opportunity to negotiate, discuss financing, or complete the purchasing process. We understand that dealerships want to make money and sell vehicles. That's business. But there is a difference between doing business and treating customers with honesty, transparency, and basic respect. If the dealership's priority is simply making the quickest sale, regardless of the customer experience or the commitments made by their own sales staff, then that says a lot about how they operate. Honestly, as disappointing as this experience was, maybe it was a blessing in disguise. We would rather walk away from a business that operates this way than give our money to a dealership whose actions left us feeling completely disrespected and misled. We came in genuinely interested in buying a vehicle and were prepared to give them our business. Instead, we left feeling like our time and trust meant absolutely nothing. Very disappointing experience. We expected much better.

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