Seller profile
Unique Imports
Tucson, AZ
3.7
(Google reviews)
Verified Auto Dealer
Business Information
Tucson, AZ 85712, USA
Open today
Hours 9:00 AM – 6:00 PM
Monday
9:00 AM – 6:00 PM
Tuesday
9:00 AM – 6:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
9:30 AM – 6:00 PM
Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday
Closed
Business description
About us
Google reviews
My husband agreed to $1000 down. At sighing Luis stated he told the bank my husband can put down $1500 without consultation. We were sold a LEMON. Within a couple days of purchase, the vehicle stalled while on the freeway. Had to pay for the tow. Lights turned on: Tire, Check Engine, brakes at minimum thickness, oil at minimum and restraint/airbag malfunction. When we advised Luis, he stated they can "reset" the sensors and find a cheap tow company and he'll reach back out. Never got the call. While requesting a solution, Luis was hard to get ahold of. Mike handed the phone over to Luis when he was advised of issues. Luis advised my husband, he'll have to deal with the bank. The bank stated we should have never been sold the car and it needs to be resolved by the dealership. Luis was advised and made the suggestion to not pay the car and let the bank take the car. END RESULT: NO REFUND NO SOLUTION WHATSOEVER! ******DO NOT PURCHASE ANYTHING. EVERYONES NEEDS A SAFE RELIABLE VEHICLE.
I was sold a lemon. August 5th 2025 I bought a BMW x1 the next day and every day after I tried my best at getting Luis to have there mechanic fix it. Luis lied to me and disregard what I was saying was wrong with the BMW. Don't get me wrong the first day I walked on to that lot Luis was awesome but then he switched was not available to take my call I got to talk to his voice mail or colleague Will. Mike the owner showed his face the last time I attempted to get the dealership to take responsibility by telling me that my warranty is is voided and he recommends a mechanic shop by the name of Ramones Automotive and that was all that he had to say so to me he showed face just to tell me that my warranty is no longer good with them and take my car elsewhere.
Purchased a lemon in August 2025 took it back to the dealership twice for "minor repairs" and was assured I'd have no further issues. Drove it for about 3 weeks before the check engine light turned on...almost 4 months later the vehicle is still undriveable because After putting $13,000 as a down payment I can not afford the $5,000+ for the repairs. The dealership and the bank refuse to help or take responsibility even though this all occurred before the 30 day warranty had expired. Was given the run around and lied to multiple times. I would never recommend or refer anyone to Unique Imports
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