Seller profile

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  After realizing that we had to move to a mini van , due to my disabilities, i knew the Odyssey was what i wanted. My husband and i are very loyal customers and since becoming disabled, i really hate the shopping process. Speaking is very difficult for me, so calling and going in are two of my least favorite things. we had gone into another dealer the weekend before christmas and they came back with an insanely high interest rate and wouldn’t answer simple questions for me. We left with the intent of they would text me the next day. The next day the only text i received was, “we want your business”. my response received radio silence. on clue day after christmas feeling defeated i googled, best honda dealer in northern california. Stockton honda came up. The first Odyssey, was an exact match to what i wanted!! I clicked the button for: get today’s best price. Figuring the van would be gone. Within two minutes i was on the phone with Carlos. Believe me my speaking voice is not the greatest. Carlos let me tell him what happened so far and said i’ll send you my best. I also spoke to another person on the phone ( i’m so sorrry for not getting his name) who let me know Carlos was with another client , but feel free to let him know if i need anything. What great team work! My husband arrived home, filled out the online application and we made a deal in less than fifteen minutes! we asked if we could drive down the next morning to complete the deal and with no hesitation they approved! i kept expecting to wake up from the dream! we got there and everything was exactly as stated the day before. Richard worked with us on finance and he was awesome too. becoming disabled at 47 is terrifying. Richard helped us get an extended warranty (i don’t care of you hate them, its a peace of mind thing when disabled) and i’ve never been so pleased with a vehicle, the finance rate, and the warranty. Sorry for such a long review, but it was so amazing i couldn’t believe it! oh in case you’re wondering about the other dealer… they did respond, while we were signing papers at Stockton Honda. less just say their “deal” was to pay a lot more…. a big thank you to stockton honda for taking care of us

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  Justin honestly changed my whole perspective on buying a car. The process felt smooth and comfortable from start to finish. He wasn’t pushy, didn’t rush me, and never made me feel pressured into choosing something I didn’t want. He actually took the time to understand what worked for me. My credit isn’t perfect, but he didn’t treat me any differently and still found a way to make things happen. On top of that, there was a long wait during the process and he even bought me lunch, which I really appreciated. That small gesture showed he genuinely cares about his customers. If you want someone who’s patient, respectful, and willing to go the extra mile, Justin is your guy. Highly recommend.

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  I am very grateful to Carlos, buying a car can be overwhelming, but he made the experience easy and he did not make me feel pressured to buying a car. Carlos honored the appraisal value of my old Honda to trade in and offered me an additional Honda loyalty discount. I highly recommend you make an appointment with him. I really liked his calm energy and the time he took to explain every detail and answer every question I had without rushing me to move forward, unlike the first salesman I made an appointment with. Aaron was a vulture, he offered me $500 for my trade-in vehicle and rudely pointed out all the wrong things that was wrong with my old Honda. This is the reason why I went to Carmax down the road to get an appraisal in the first place. I specifically told him over the phone that I was making an appointment to look at cars, not to buy one. After he try to pressure me into buying a car, I reminded him that my appointment was not to buy a car and he responded by saying that I made him come in on his day off, and that I was wasting his time. He scheduled the appointment in the first place. He also crossed the line by calling me, boo. It was the most uncomfortable experience having to deal with someone like Aaron. Therefore, ask for CARLOS when you go to this dealer.

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