Seller profile

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  I recently purchased a new vehicle from Stockton Honda, and I couldn't be happier with the experience. From the moment I walked in, I was treated with professionalism, kindness, and respect. A special thank you to Reynaldo Tolentino Paculba for his outstanding customer service. He was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. He made the entire car-buying process smooth, easy, and enjoyable. I would also like to recognize Richard Corpuz in the Finance Department. He was extremely helpful in explaining all of the financing options and paperwork clearly and thoroughly. His professionalism and attention to detail made the final steps of the purchase stress-free. Together, Reynaldo and Richard went above and beyond to ensure I had a great experience. If you're looking for a new vehicle and excellent customer service, I highly recommend Stockton Honda and their amazing team. Thank you, Reynaldo and Richard, for making my new car purchase such a positive and memorable experience! 🚗🎉

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  I had a wonderful experience at this dealership and highly recommend them. Brad and Jose were extremely helpful throughout the entire car buying process. They were fully transparent with everything from the beginning and did not try to pressure me into unnecessary add-ons. They were straightforward about the only mandatory fees, which I really appreciated because it made the process feel honest and stress-free. Everyone at the dealership was super kind, welcoming, and professional. Buying a car can sometimes feel overwhelming, but they made everything smooth and easy. I truly felt taken care of and valued as a customer. Thank you again to Brad, Jose, and the entire team for such a great experience!

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  2 years ago got my car and was convinced to get an additional warranty I’ve grown to regret. I called and was told to come by and they will be ready to have me in and out within 20 minutes. After 30minutes of waiting and being told I’d be next I started to time how long this would be. I am currently at over an hour past and having watched multiple customers (looking to buy) being picked before me. This is my second vehicle with Stockton Honda and not my first issue with them. I’m not reviewing poorly due to the bad deal I took 2 years ago, I am leaving this review due to the lack of transparency and zero respect for your time when it comes to anything BUT buying a car. There is a reason why their sales performance is high and it is because it seems that all they wish to do is sell you a car. When it comes to maintenance or any sort of customer service (or lack their of) I’d forget about it. As a small business owner I get being busy but this is simply not the case. I am currently looking at the gentleman I was told would assist me walk around and make jokes with his co worker. This is quite unfortunate as this is my second vehicle and I’ve referred a handful of friends and family here. Quite disappointing. As of now I don not look to do business with Stockton Honda any further Update: it has now been : an hour 50 minutes and Richard the finance manager brought me back for a paperwork process that indeed was 10-15minutes. Richard stated they were swamped when there were 4 people in the office and one customer in the building. To clarify, 10minutes for paperwork took under two hours and 4 people were served ahead of me. I will call tomorrow to speak to someone about my service and update this review afterwards.

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