Seller profile

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  My experience at KIA was absolutely AMAZING! I can't thank Smith enough for all his help us getting me into a BRAND NEW Kia Sorento —especially after the terrible experience we had at Showcase Honda. Smith found us a great deal, handled all the paperwork online, and when I came into the dealership for the final signing, I was in and out in less than 30 minutes. It was quick, smooth, and stress-free. Thank you for turning such a frustrating car-buying experience into an absolutely amazing one! I’ll definitely be referring everyone I know to you!

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  Bought this beautiful Jeep SRT from Earnhardt Kia and loved it for the 4 days I drove it until it mechanically broke down. Confused on how a dealership misses such a big flaw during their inspection. Typically this is not an item that’s missed in an inspection before it’s put on the lot. Bought it on Monday 11/3 broke down in my dealerships parking lot Friday 11/7 luckily I didn’t have to tow the vehicle anywhere because I was at work (aka a jeep dealership). Of course I called Earnhardt Kia to report this matter and of courseee “they aren’t responsible” according to sales manager Scott. Now I have to figure this out on my own instead of the dealership paying for this flaw that they clearly skipped over lol. Mario, Johnny, and Jordan was great to work with 100% but as far as a dealership taking care of their products and customers after the transaction. Terrible. I’ve called countless times asking to speak to the GM and/or the Service manager and do you guys think I received a call back? Of course not lol. It’s been 2 weeks I’ve been without my vehicle. Never again from Earnhardt Kia!!

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  Alexander Smith is a true professional at his job! He serves other people with excellence! I can tell that he doesn't let other people's bad day, and energy disturb him! Alexander Smith values how he treats customers! I see people yelling and he remains same ole Alexander calm and patient. I drive from Buckeye to get my 2 Kia Soul serviced here at Earnhardt Peoria drive past 2 other Kia dealerships because of the great service from Alexander Smith and Johnny Pearlstein the latter whom I bought my 2 Kias from. Alexander won't sell you something too soon and that is what keeps me coming back from Buckeye and also I recommend Earnhardt Peoria Kia to all my coworkers and kids friends etc. Thanks Earnhardt Peoria for such amazing service by Calm, patient, caring Alexander Smith and if you need to buy a car see Johnny Pearlstein!

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