Seller profile

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  I was researching used cars as they are amazing deals right now! Looking for Genesis GV70’s, Mercedes GMA GLC 250’s, Land Rover Range Rover Evoque and a particular grey on grey Land Rover Discovery Sport at Ed Napleton Chevrolet in St. Charles. It was easy to set up an appointment. My husband and I went this past Saturday and met with Joey. We looked at, I drove and I purchased the vehicle. For the price we did not haggle, it was a steal of a deal! Joey was very knowledgeable even though this vehicle was not his forte! Haha :) being an Italian too, it was a breeze to get into a reporte with him, he is easy to talk too, very polite, friendly, and not pushy like some sales guys! We were at Napleton a total of 3 1/2 hours. If I didn’t hem and haw for an hour or so it would have been shorter. Joey was patient with me! My husband was too, as a matter of fact. He liked the fact we got an amazing price, a decent rate with no money down, and the best part, he ACTUALLY wants to come back to this dealership. Again. I was shocked! We will see you soon Joey for my husbands truck, thanks again!

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  I really don’t like to write reviews . after my best experiences of purchasing my new vehicle at Napleton Saint Charles by Rocky , I reassure and encourage you all please see Rocky. He cares his Customer like his own family. He takes time to explain every new thing in detail. He doesn’t just work there, he makes sure that his clients have all the information and answers every questions. He doesn’t act like car sales personality like talk job, and he takes accountability to answer each questions and helps you to understand about new vehicle. We need more people like him in this busy, rushing and greedy world. He is a great asset to Napleton car dealer at Saint Charles. Also, entire Napleton car dealership has great team to serve their clients . Everybody is friendly and very respectful to their clients. I will return to get new vehicle when I am ready. Please use our own Saint Charles Napleton car dealership to get your new vehicle. God bless !! BM

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  I started my interaction with this dealer via email. I had an offer on a similar vehicle elsewhere but Napleton had a more desirable color. I wanted to know we could be in the ball park before I drove over there. I emailed back and forth with Mitch one of the managers and decided to visit the dealership. Rocky my salesman greeted us at the door and we immediately took the vehicle for a drive. We sat down and very quickly came to an agreement on price and trade in value. Everything was transparent, quick, and friendly. When they offered me their extended warranty/service package I only had to say no once which was refreshing. No hard sell. The thing I was impressed about the most, which may be a small thing, was they wouldn't let me take the vehicle until they took it and filled it with gas. So many times I've bought a vehicle and the dealership wouldn't fill the tank. Very happy with the vehicle and the process. If you visit ask for Rocky he was great to deal with.

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