Seller profile
Fuentes automotive group llc
Houston, TX
4.6
(Google reviews)
Verified Low Credit Financing
Business Information
Houston, TX 77037, USA
Open today
Hours 10:00 AM – 6:00 PM
Monday
10:00 AM – 6:00 PM
Tuesday
10:00 AM – 6:00 PM
Wednesday
10:00 AM – 6:00 PM
Thursday
10:00 AM – 6:00 PM
Friday
10:00 AM – 6:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
Closed
Business description
About us
Google reviews
One of my best experiences in buying a car . Fernando the owner was awesome and really shows that he cares about the customer needs. Jenni was also great and treated me like a friend. The car I purchased a great buy for my daughter’s first car. She loved it !!!
My experience at Fuentes Automotive Group was extremely negative and frustrating. I went there seriously looking to buy a car, but instead of receiving proper customer service, I was met with arrogance and a careless attitude. The salesperson was rude, uninterested, and spoke in a very disrespectful way. When I asked questions and took time to consider my options, I was told something like “If you don’t buy it, then don’t. I don’t care.” Hearing this from someone whose job is to sell cars is shocking and unacceptable. This behavior shows a complete lack of professionalism and respect for customers. It felt like they had no interest in helping, explaining details, or building any trust. Rather than making the customer feel welcome, they make you feel like you are wasting their time. A car dealership should be a place where customers feel comfortable, valued, and supported. Unfortunately, Fuentes Automotive Group failed in every one of those areas. I left without buying anything and will never return. I strongly advise others to take their business elsewhere.
Great experience! I found the car lot online. Once I inquired about the car I was provided all of the information scheduled a test drive and was approved by one of their banks. Amazing experience.






