Seller profile
Sierra Subaru of Monrovia
Monrovia, CA
4.5
(Google reviews)
Verified Auto Dealer
Business Information
Monrovia, CA 91016, USA
Open today
Hours 9:00 AM – 8:00 PM
Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
10:00 AM – 7:00 PM
Business description
About us
Google reviews
My wife and I bought a new Subaru Ascent here and had an amazing experience, all thanks to Carlos Ponce in Sales and Sandy Perez in Finance. Carlos and Sandy were both incredibly genuine and made us feel that they truly cared about us as customers while also representing the dealership and it's interests well. We had been putting off the purchase for weeks and eventually made appointments at multiple dealerships, preparing for the usual pressure and hassle people often associate with buying a car. However, their customer service was so good that we decided to buy on the spot and cancel our other plans. So if you reading this, dreading the expected "dealership" experience, have no worry, I highly recommend Sierra Subaru and Carlos and Sandy.
The team here at Sierra Subaru were very helpful and answered all my questions. I was in the market for an upgrade for my old 2010 wrx. Jeff helped me compare some of the new wrx offering and I finally settled on the ts. I went back on a different day after considering finances. Jeff was unfortunately busy with another customer so Chris was able to assist me with my purchase and answered any further questions I had with the process. They gave me a decent price for my trade in so I was happy to part with my old wrx and I'm still smiling everytime I see the new one. David and Sang were also very helpful and a pleasure to chat with during the whole process and financing procedures. Overall I'm very happy with my experience purchasing my wrx from the team at Sierra Subaru.
Yadira Cedillo has been helping us for a while now and is always great. This time we went in to get crossbars installed for our new Ascent. We had some hiccups during the visit, but Yadira handled everything professionally and made sure it got sorted out. We really appreciate her ongoing help! Also, I would like to commend Michael Conquilla, as always, for his very exceptional customer service. That is why we keep coming back to Sierra Subaru because of him. Tanya from Financing did a great job as well. She made sure that we got all our refunds back right away from the warranty and GAP cancellations on our old Ascent. She definitely proved us wrong about our previous bad experience with David.



















