Seller profile

HERITAGE MOTORS LLC

Casa Grande, AZ

4.4

(Google reviews)

Verified Low Credit Financing

Business Information

Casa Grande, AZ 85122, USA

Business description

About us

Heritage Motors is a family owned and operated business since its beginning in 1994! Yes we have been serving the Tri-Valley Area and Golden Corridor for over 20 years! We are here to serve you with any of your vehicle needs. We offer the largest inventory of vehicles located in central Arizona! The inventory ranges from a cash car lot meaning inexpensive and no loan necessary for the cars that you purchase all the way to brand new cars that we can get from our partnering dealerships. We initially started as a Buy Here Pay Here lot to assist with getting the hard working people on the road and we remain primarily as a Buy Here Pay Here for that reason. Our team is polite, knowledgeable and well equipped to understand your needs and to deliver the correct vehicle to you with great customer service. Heritage Motors has an on-site service department that handles any issues that come up within the warranty period at no charge to the customer and is available for repairs after the warranty expires too. The biggest key to our longevity in Casa Grande is we have a passion for what we do and love finding that perfect car for every customer that we encounter! We plan to stay here and expand to be able to reach more customers across the great state of Arizona. Heritage Motors has grown over time and planning to continue our growth by adapting to the ever changing market of car sales. We are proud to announce we are now reporting to the credit bureau Equifax as of 2017! We are so excited to now have the capability to help customers grow their credit within our company, it allows us to be able to compete with other banks but still have the personal relationship with our customers.

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Google reviews

First I will start out with the fact that I would have no hesitation referring anyone I knew to Heritage Motors. I had a terrible experience at a prior car lot a year ago that really made me hesitant to ever use another dealer again, but these guys restored my faith, they were absolutely wonderful to deal with in every which way. Clemente got me into a car with less than good credit and other things that made me think it would be a long time before I could purchase a vehicle. Not only did he get me into a vehicle but the payments are under what I thought I'd have to pay, the car is not a beater like I thought I would have to get, it's a really nice car and I got an amazing deal. When I tell people what I pay per month for this vehicle their mouth is wide open. If you are looking to get a good reliable car, there is no one I would go to other than Heritage Motors. My review is not doing them justice they are just really solid fair and honest people that work hard to get you exactly what you want and more. obviously I'm very happy and would do it again in a heartbeat even though I'm almost 2 hours away. Cannot say enough good things, just call Heritage Motors you will not be disappointed.
This place is amazing, the people make the difference. Good selection of vehicles to choose from. Being over 6' tall they found me the perfect fit. If you need a vehicle go see Ruben he will look after you.
Good morning, First, I want to acknowledge that Jeremy was very helpful and polite to work with. He made a sincere effort to assist us, but we ultimately felt limited by company policy. My wife and I purchased a dump truck from Heritage Motor a few months ago. The transaction started like a typical business purchase. We test drove the vehicle and noticed that the AC was not working, but otherwise the truck drove strongly, so at the time the AC was the only concern. After discussions with Jeremy, we agreed to proceed with the purchase on the condition that the AC unit would be repaired. The dealership completed the repair, and we picked the truck up. About a week later, during our first haul-away job, I was driving on the freeway when the check engine light came on. The truck was still operating normally, so I took a photo of the warning light and emailed Jeremy. He advised that I bring the truck in on Monday because the service department was closed over the weekend. After I wrapped up the cleaning job and was heading to the dump, the truck began to lose power and felt unsafe to drive. I pulled over to the side of the road. After speaking with Jeremy, he recommended that I tow the truck back to the dealership at my expense because the warranty did not cover towing. This resulted in an out-of-pocket cost of $750 and significant delays, including time spent waiting for an appropriate tow company capable of transporting a dump truck. The following business day, Jeremy informed me that the dealership believed they identified the cause of the issue. I then sent an email requesting that the error be corrected and that we receive documentation/printouts of the work completed so my wife and I could have confidence the issue would not happen again. After that request, Jeremy informed us that the dealership would instead prefer to return our funds with a deduction of $500 for items they would need to dispose of that were in the bed of the truck. As a result, after everything was resolved, my wife and I lost approximately $1,250, and I also lost about half a day waiting for a tow truck and dealing with the situation. Additionally, Jeremy mentioned that the tires looked bad on the passenger side. My response was that we received the truck in that condition from the dealership. Thank you for taking the time to review our experience. Sincerely, Chris pholyotin