Seller profile

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  The person that helped me was nice and kind patient professional make sure there was a clear understanding of everything I was doing. The signing process was easy. This was an amazing experience, even have the key probably open.

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  If I could give negative stars , I would . This company is full of managers that rob potential clients. My fiance went for a car with a friend of hers and they told her that the deposit would be refundable if she found anything else or just decided not to get the car she was quoted for. She asked multiple times if the money way refundable and the sales agent guaranteed her it was after consulting with his manager. Even though she was hesitant, she still proceeds to give her down payment under the impression she could get it back if anything came up. She then contacts them days later informing them that she found a better deal and she would be going elsewhere. To our surprise they informed her the money was not refundable unless another family comes to purchase the car. They are forcing her hand and trying to make her finance a car thats not only qouted too high but is even what she wants. All of which was NEVER told to her in the beginning. The money she paid was not little. The sales agent stressed his apologies and said it was out of his control at this time. Their employee even disagrees with what they are doing . She has been trying to get her money back for weeks with no luck. We do not recommend this place of business for anyone . Make sure you get everything in writing before you pay for anything! The worst service ever. They lie to you to get your money. No Bueno

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  BUYER BEWARE – My experience has been exhausting, discouraging, and unacceptable In May, I purchased a vehicle from this dealership because I was in a sudden and desperate position with my previous car. This was one of those “anyone can apply and be approved” places, and while the process appeared smooth and transparent at first, that turned out to be completely misleading. I was only given one key at the time of sale and was told another would be ordered. Just two hours later, I attended my sister’s graduation and became locked out of my own car — because the key they gave me does NOT match the door. I paid $200 for a locksmith, who immediately said any person with common sense could see the keys don’t match the vehicle. When I contacted my salesman, instead of taking accountability, he told me I “wasn’t turning the key hard enough.” I was literally being dismissed while stranded. After this, I took the vehicle back to have the converter checked and the locks fixed. I was without my car nearly the entire day. When I picked it up: • They did not provide new keys • The converter was only “looked at” • A random sensor was replaced instead • And within 10 minutes of driving off, my check engine light came back on Fast forward 8 months later: • My check engine light continues to turn on and off • My car still cannot be locked without calling a locksmith • I had difficulty even receiving my license plate • I still cannot access my paperwork • No one returns my calls • And my original salesman conveniently “no longer works there” and told me he moved into a different field — basically wishing me luck. I am a single woman, often alone, and it has been very clear that I’ve been taken advantage of because they know I need this car. I purchased a warranty, yet not a single issue has been resolved since May. I am financed through the dealership, not a bank, so I am completely stuck in this situation — including a trade-in plan that now feels like another trap. This post is to warn others before they find themselves in the same nightmare. This has been tiring, humiliating, financially draining, and emotionally overwhelming. If anyone from management is reading this: reach out and fix this. This is not how honest businesses operate

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