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Seller profile

Thunder CDJR

Thunder CDJR

Bartow, FL

4.5

(Google reviews)

Verified Auto Dealer

Business Information

  • Bartow, FL 33830, USA

  • Open today

    Hours 9:00 AM – 8:00 PM

    • Monday

      9:00 AM – 8:00 PM

    • Tuesday

      9:00 AM – 8:00 PM

    • Wednesday

      9:00 AM – 8:00 PM

    • Thursday

      9:00 AM – 8:00 PM

    • Friday

      9:00 AM – 8:00 PM

    • Saturday

      9:00 AM – 8:00 PM

    • Sunday

      Closed

Business description

About us

THUNDER CHRYSLER DODGE JEEP RAM OF BARTOW If you're looking for a car buying experience with exemplary customer service, you should head down to Thunder Chrysler Dodge Jeep Ram. Located in Bartow, Florida, we serve Lakeland and the entire Tampa Metro area. We specialize in selling new and used vehicles, financing, and service and repair. We were founded in 2016 by Richard Bishop, and we have quickly earned a reputation for first-class customer service. In 2018, we were the proud recipients of the FCA Customer First Award for Excellence, so you can be sure of our best attention and a memorable experience. When you walk through our doors, you will find our team of friendly and experienced automotive experts who are dedicated to helping our customers. Whether you want a new car or one of our quality used vehicles, by listening to your needs, they will ensure that you get the right vehicle for you at the best price. Our team knows every make and model we sell inside and out, so they can advise you on the details of every trim level. This way, you can be confident that you will get the features you need –and those you want– without being pressured into getting extras that you won't use. Once you've chosen your vehicle, our trained specialists in the finance department will guide you through the buying and leasing choices to help find the best payment option for you. Whichever way you choose to purchase your car, you can be assured that we will find you the best price. At our dealership, you will find a vast selection of vehicles in our inventory. We have all of our featured new models in stock, with many different trim levels and colors available. We also have a large variety of low-priced, quality used cars and certified pre-owned vehicles on our lot. With such a great choice of vehicles, you can drive away in your perfect car without waiting for it to be ordered. If you don't find the vehicle of your dreams on our lot, we will strive to find it for you. Take a look at some of our highest volume models, like the redesigned Ram 1500 with its increased payload and towing capacity. If you want an SUV, check out the small but capable Jeep Cherokee or the mid-size Jeep Grand Cherokee. The Pacifica minivan features great versatility for your family, while the Dodge Charger is a family-sized sedan that offers race car performance.
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Google reviews

  • Tim Lacey sold me my 2018 2SS Convertible. Absolutely clean car with no issues at all. Tim got us in and out while still answering all of our questions and providing a great car buying experience

  • We were incredibly fortunate to have the opportunity to purchase our next dream car from Dodge Thunder. Robert was extremely professional, upfront and honest while also making the entire transaction a breeze. The team at Thunder made us feel incredibly comfortable while understanding our needs and expectations for our family dynamic. The entire team from finance to accessories to the floor salesman were a pleasure to work with. We recommend anyone to Thunder for your next car purchase and make sure to ask for Robert. Thank you once again for everything you've done for myself and our family.

  • I would not recommend this dealership or their service/repair department based on my recent experiences. I brought in my Jeep Wrangler due to a malfunctioning door sensor and an issue with the keyless entry system, which prevented the door from locking and unlocking properly. As a woman who isn’t particularly well-versed in car repairs, I trusted that the service team would provide an honest and accurate assessment. They informed me that a diagnostic test would be necessary to determine whether the issue was with the door handle or the wiring. After completing the diagnostic (for which I was charged $200), I was told the entire door handle needed to be replaced—at a cost of over $1,000. The price seemed excessive, so I declined the repair and instead consulted with a trusted mechanic. He offered to replace the door handle for $350. Because third-party mechanics can’t access Jeep’s diagnostic systems, we went ahead based on the dealership’s diagnosis. After replacing the handle, the issue remained. My mechanic investigated further and discovered a snapped wire inside the door. The door handle had never been the issue, and replacing it was completely unnecessary. Unfortunately, this wasn’t my first poor experience with this dealership. On a previous visit, I was told I needed a new battery due to problems with the vehicle’s computer system. I later had the battery tested at a battery shop, where it was found to be in perfect working condition. After multiple inaccurate and costly misdiagnoses, I no longer feel I can trust this dealership's service department. I left feeling misled and taken advantage of, and I would advise others—especially those who may not be car-savvy—to proceed with caution.

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