Seller profile
Napleton Downtown
4.3
(Google reviews)
Verified Auto Dealer
Business Information
Chicago, IL 60616, USA
Open today
Hours 9:00 AM – 7:30 PM
Monday
9:00 AM – 7:30 PM
Tuesday
9:00 AM – 7:30 PM
Wednesday
9:00 AM – 7:30 PM
Thursday
9:00 AM – 7:30 PM
Friday
9:00 AM – 7:30 PM
Saturday
9:00 AM – 6:00 PM
Sunday
Closed
Business description
About us
Google reviews
I had a great experience working with Yancy. Even though things didn’t work out the way we hoped, he truly went above and beyond to help me throughout the process. He was patient, professional, and genuinely did everything he could to get the best outcome. I really appreciated his honesty and effort. I would definitely recommend him to anyone looking for a car!
Yesterday, I took my car to Napleton for an oil change, and to have tires replaced. I was working with Todd who was friendly, and I knew I was in good hands explaining that after purchasing tires at Walmart, the person there told me that all my lugnuts were all stripped, which was preventing him from putting on my tires. Todd, assured me that he was going to be able to help, and even better, I found out my lugnuts weren’t stripped, and my tires were put on my car. This is my second car purchase with Napleton, which is a great business. Thanks, again, Todd.
I can’t say enough good things about my experience with Eric Elem! I was just driving past the dealership when a car caught my eye, and something told me to stop in. From the moment I walked through the doors, I was greeted with warm smiles and exceptional customer service. Eric went above and beyond to make me feel comfortable and supported every step of the way. Despite the challenges with my credit history, Eric didn’t make me feel judged or discouraged. Instead, he worked with me patiently and confidently—and to my surprise and absolute joy, I was able to leave the lot in the exact car I wanted and at a great price! Eric made what could’ve been a stressful situation feel smooth, exciting, and empowering. I’m so grateful for his help and genuine care. Thank you, Eric, for helping me drive away happy and proud. You truly changed my day—and my life—for the better!
Items from this seller
2019 Chevrolet Silverado 1500$31,69146k milesChicago, IL
2022 Audi Q3$23,99132k milesChicago, IL
2025 Buick Enclave$36,99121k milesChicago, IL
2021 Mercedes-Benz GLE 350$36,99131k milesChicago, IL
2018 GMC Acadia$18,99126k milesChicago, IL
2022 BMW X7$38,99192k milesChicago, IL
2021 Hyundai Tucson$15,69186k milesChicago, IL
2022 Hyundai Kona$19,99115k milesChicago, IL
2021 Toyota Prius$17,96189k milesChicago, IL
2022 GMC Terrain$17,89662k milesChicago, IL
2022 Hyundai Santa Cruz$20,99158k milesChicago, IL
2023 INFINITI QX55$29,43241k milesChicago, IL
2023 Audi Q5$26,99543k milesChicago, IL
2025 Ford Maverick$28,99611k milesChicago, IL
2022 Hyundai Tucson$22,55149k milesChicago, IL
2021 Buick Envision$24,86325k milesChicago, IL
2023 Buick Envision$30,89118k milesChicago, IL
2022 Buick Envision$23,92148k milesChicago, IL
2023 INFINITI QX60$34,99517k milesChicago, IL
2025 Ford Explorer$38,99519k milesChicago, IL