Seller profile

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  as a first time buyer and a young woman with little knowledge on cars, looking into financing a used vehicle was incredibly scary. it felt like, no matter how much research i did on any number of cars, nothing was ever going to be just right. however, as soon as i met ryan and the team at wild west, i instantly felt secure in my decision to buy my car with them! ryan was incredibly accommodating, sweet, transparent, and knowledgeable. buying the car was easier than i had ever hoped, and i felt incredibly taken care of throughout the entire process. the “scary car dealership” cliche that i was so scared of encountering was quickly put to rest. as a testament to their helpfulness: 24 hours after i bought the car, i realized that the alternator was failing. ryan had given me his direct cell number in case of emergencies, and within an hour had replied, telling me to bring the car back immediately. what would have been an incredibly expensive and time-consuming procedure took only twenty-four hours and, because the car had only just left the lot, they completely covered the cost. for that, im very thankful! as a disclaimer, i was told that they buy their cars at auction and don’t do a lot of work on them because they’re not sure if they’ll sell, which makes perfect sense to me because why would you willingly put yourself in a situation where your business would possibly be losing a lot of money? granted, i don’t know everything, but after talking to the owner, he made it very clear that they try to accommodate their customers as best as they can. this basically means: if something happens to your car, you can bring it back to them and they will fix it for you because yes, that is their obligation and, yes, that is the ethical approach to working in this kind of field, and they’re doing their best to do right by you. this is a good thing! overall, ryan and his team are incredible and, if you’re like me (a young woman, kinda scared, not incredibly car knowledgeable) hopefully you can go into the experience feeling as secure and taken care of as i did.

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  We had such a good experience shopping for our daughter’s first car here! Austin was incredible in helping us get down to the price we wanted and my daughter left extremely happy in her Audi. Everyone here was really friendly and helpful! If you’re looking to buy a car I highly recommend you come here first ask for Austin!! One of the best dealerships we’ve ever been to

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  They cleared a check engine light before I purchased a car. Also had to replace power steering pump. These guys get their cars from other dealerships that know they can’t sell a lemon. Ryan told me himself.

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