Seller profile

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  Where do I even begin?.... Let's begin with a fact that the price I saw on Facebook marketplace was not the same price they had in person. The price they had in person on lot was a whole $1,000 more for the Ford Flex I was looking at. I drove a whole hour and a half to look at the vehicle because my family and I really needed a vehicle ASAP. Right off the bat there was a lot of issues that I already saw like the cars would not turn on because the battery was dead. He had to jump start the car for me to even open the doors. The AC wasn't blowing cold air, the center console armrest was broken and it was crunchy when you put weight on it, the Ford Flex also came with two DVD players which I asked him if they worked and he said they definitely do but they just won't turn on because you need to have a DVD to insert it to turn on ( I tested them out at home and they definitely do not work). So when we were doing the paperwork I spoke with them that they should drop the price for all the issues it has and the salesman "Cesar" tell me that they're not allowed to drop the price but what he can do is have a bill of sale at the end and they would fix all the problems that I found with a car. Which was to replace the car's battery, change out the armrest, and fix the air conditioning. News to say I did end up purchasing the vehicle because of necessity, the car did have to stay overnight for them to "fix the issues". When they turn the car into the next day the car battery was never replaced. The AC blows a little bit better but nothing fantastic. And Caesar told me that they have to special order the armrest and they could fix it or send it to me at my house. West bend almost a month and still haven't received anything. I've called him many times to see if they will order that part for me but he doesn't answer a lot of the times and when he does get back to me and message me he tells me he has to talk to his boss but never gets back to me after that which feels like he's just blowing me off. I understand the car is a used vehicle but it clearly looks like they didn't make any attempts to repair anything or make the vehicle look better. As a matter of fact a week ago I discovered huge scratches on the roof of the car near the passenger door that runs along almost through the whole car and they used some kind of black tape to cover the scratches. They used some pretty good tape because it took me awhile to discover that. So overall definitely would not recommend to anyone

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  Worst dealer! Right from the first day. Husband Purchased a 2012 Yukon Denali. The truck from the first day had to have the alternator replaced. We brought it home. The next day. The truck was no longer turning on. We had to replace the battery. three days later We had to do a complete oil change on the vehicle because the vehicle had no oil changed. The oil was basically water. following that on Sunday We had to leave The truck parked at the house because the truck no longer turned on for about the third or fourth time. I’ve had to have this vehicle towed twice already and I’ve had the vehicle only for one week. The air compressor to the airbag suspension does not work either. We have been trying to contact the dealer and the owner is rude and inconsiderate and no form of client respect. We told him that we would return him the vehicle. He said it’s fine, but down payment was not going to be returned to us. The only thing he told us to do was to go and take the truck back to have a repaired. We live in fontana and all the way from Santa Ana. We have to get the vehicle towed that is his only response asked if all of the towing fees and everything that we have purchase and put onto the vehicle. Will be reimbursed since the truck has the safety sticker and it is supposed to be in running condition whether It is from a used car dealer or new car dealer. He is completely denying to help in any form or reimbursement very rude yells, and does not let any clients speak. Do not recommend this dealer!

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  I bought a car for my wife from K&T Dealership about a month ago, and the experience was excellent from start to finish. Even though my credit score wasn’t great, they worked very hard to find me a good deal and got me a clean, reliable used car that fit our needs and budget. Everything has been great since the purchase, and what really stood out was their honesty and transparency. Unlike many dealerships that add hidden or unnecessary fees, K&T was very clear about all the costs from the beginning. There were no surprises at all. Farshid, in particular, was extremely professional, straightforward, and trustworthy. He made the whole process easy and stress-free. I truly felt that he was looking out for our best interest, not just trying to make a sale. I highly recommend K&T Dealership to anyone looking for a fair, honest, and smooth car-buying experience.

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