Seller profile

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  Where do I even begin?.... Let's begin with a fact that the price I saw on Facebook marketplace was not the same price they had in person. The price they had in person on lot was a whole $1,000 more for the Ford Flex I was looking at. I drove a whole hour and a half to look at the vehicle because my family and I really needed a vehicle ASAP. Right off the bat there was a lot of issues that I already saw like the cars would not turn on because the battery was dead. He had to jump start the car for me to even open the doors. The AC wasn't blowing cold air, the center console armrest was broken and it was crunchy when you put weight on it, the Ford Flex also came with two DVD players which I asked him if they worked and he said they definitely do but they just won't turn on because you need to have a DVD to insert it to turn on ( I tested them out at home and they definitely do not work). So when we were doing the paperwork I spoke with them that they should drop the price for all the issues it has and the salesman "Cesar" tell me that they're not allowed to drop the price but what he can do is have a bill of sale at the end and they would fix all the problems that I found with a car. Which was to replace the car's battery, change out the armrest, and fix the air conditioning. News to say I did end up purchasing the vehicle because of necessity, the car did have to stay overnight for them to "fix the issues". When they turn the car into the next day the car battery was never replaced. The AC blows a little bit better but nothing fantastic. And Caesar told me that they have to special order the armrest and they could fix it or send it to me at my house. West bend almost a month and still haven't received anything. I've called him many times to see if they will order that part for me but he doesn't answer a lot of the times and when he does get back to me and message me he tells me he has to talk to his boss but never gets back to me after that which feels like he's just blowing me off. I understand the car is a used vehicle but it clearly looks like they didn't make any attempts to repair anything or make the vehicle look better. As a matter of fact a week ago I discovered huge scratches on the roof of the car near the passenger door that runs along almost through the whole car and they used some kind of black tape to cover the scratches. They used some pretty good tape because it took me awhile to discover that. So overall definitely would not recommend to anyone

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  Cesar is a very helpful salesmen Very trustworthy dealership. an amazing price for the SUV we bought. Low pressure sales environment, and the most honest and transparent pricing Ive seen in a long time. My mom and I are so happy with the purchased at K&t motor Could not recommend this dealership enough. Even if they dont have what youre looking for in inventory, the team can make it happen. Give K&T motor a call and see what they can do for you.

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  Cesar was great to deal with! His communication was good and he made sure the car was in tiptop shape before we left the lot. When we first saw the van a few days before and met with the owner, the price did jump up $1,000 from their FB ad for the extended warranty. We told them we didn’t want it and it wasn’t an issue, he took the $1,000 off the price. Would buy again!

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