Seller profile
Planet Cars Exchange
Downers Grove, IL
4.6
(Google reviews)
Verified Auto Dealer
Business Information
Downers Grove, IL 60515, USA
Open today
Hours 9:00 AM – 6:30 PM
Monday
9:00 AM – 6:30 PM
Tuesday
9:00 AM – 6:30 PM
Wednesday
9:00 AM – 6:30 PM
Thursday
9:00 AM – 6:30 PM
Friday
9:00 AM – 6:30 PM
Saturday
9:00 AM – 6:30 PM
Sunday
Closed
Business description
About us
Google reviews
One of the worst most dishonest car dealers I have ever dealt with! These guys are absolute liars. I was sold a car that broke down on me 30 minutes after I purchased it. A bunch of warning lights came on the dash board after only 20 minutes of driving. They claimed to know nothing about it. They said they would pay for the repairs but now they disappeared and won’t answer my calls. I had to spend over $1000 on repairs. I would take my business elsewhere if I were you because these are very dishonest people. I will be taking them to court. IN RESPONSE TO THE OWNER’S RESPONSE… Stop with the lies…. You did reach back out after you ignored my calls for days and after I threatened to take you to court. I had to call you from a different number for you to finally answer. You said the car was already inspected so why would I go back to the same mechanic? I don’t live by the dealer and that would be an inconvenience. I think what I suggested was fair. I gave you an invoice for the cost of the repairs and you were only willing to pay got a fraction of the cost. A GOOD used car dealer doesn’t have these kind of issues and are not as deceptive as you. That’s why you’re lying in your response. So many people on here have had the same bad experience as me. Btw, I have to replace the hybrid battery on the car I just bought from you. Pathetic.
We had a great experience at Planet Car Exchange! The car we were interested in was in great condition. The dealership had taken care of the minor cosmetic issues it had and the car had been detailed. Overall a really easy and pleasant car experience. We worked with Ahmed who let us test drive the car without any pressure. The transaction was smooth, transparent, and fast!
Seamless transaction, purchased what seemed to be a pretty solid car, they were able to address any concerns I had with the vehicle and was able to show me service records of said vehicle. So far I’m happy with my purchase and would likely return in the future but only time will tell. I will update if necessary. I unfortunately forgot my salesman name but he was very kind to my older grandparents & even helped up my grandfather who happened to take a slip. The whole team was easy to interact with, it’s worth noting I was planning on leaving a positive review anyway but was asked to do so before my temporary tags were even put on. Maybe let them come naturally :) Good prices
Items from this seller
2011 Lexus RX 350$11,995111k milesDowners Grove, IL
2015 Jeep Grand Cherokee$10,895122k milesDowners Grove, IL
2017 Toyota Corolla$10,795139k milesDowners Grove, IL
2014 Toyota Camry$9,995138k milesDowners Grove, IL
2018 Toyota Prius$14,495126k milesDowners Grove, IL
2018 Ford Mustang$14,995119k milesDowners Grove, IL
2005 Toyota Corolla$8,99559k milesDowners Grove, IL
2014 Infiniti Q50$14,99574k milesDowners Grove, IL
2015 Ford Explorer$8,495141k milesDowners Grove, IL
2016 Toyota Prius$10,995137k milesDowners Grove, IL
2015 Toyota Prius c$10,295107k milesDowners Grove, IL
2015 Toyota RAV4$13,995109k milesDowners Grove, IL
2015 Toyota Camry$11,495109k milesDowners Grove, IL
2012 Honda Civic$8,995106k milesDowners Grove, IL
2019 Infiniti Q50$13,495121k milesDowners Grove, IL
2018 Lincoln MKZ$11,49598k milesDowners Grove, IL
2015 Infiniti Q50$11,495115k milesDowners Grove, IL
2014 Jeep Wrangler$15,495106k milesDowners Grove, IL
2012 Toyota RAV4$9,995110k milesDowners Grove, IL
2010 Toyota Prius$7,995108k milesDowners Grove, IL