Seller profile
Supreme Motors LLC
Woodbridge, VA
4.8
(Google reviews)
Verified Auto Dealer
Business Information
Stafford, VA 22554, USA
Open today
Hours 10:00 AM – 7:00 PM
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 7:00 PM
Sunday
Closed
Business description
About us
Google reviews
I purchased a vehicle from this dealership on August ‘24 It’s now September ‘25 , and I’m still dealing with major issues. While I understand the vehicle was sold as-is unless covered by a pre-existing warranty, the amount of failure I’ve experienced is absolutely unacceptable. Just under a month after purchase, I faced a $1,200 repair bill that my extended warranty didn’t cover. Since then, I’ve replaced parts in the coolant system four times, had the brakes and rotors replaced within three months, and experienced two transmission failures (only one was covered). Now I’m left without a working vehicle, and the mechanic is recommending a complete engine replacement. The staff at this dealership offer nothing but excuses and scripted responses. There’s been no accountability, no support, and no genuine effort to help resolve anything. Please do your research and look elsewhere. I wouldn’t wish this experience on anyone. Horrible customer service. Horrible vehicle quality. Horrible overall experience.
Worst car shopping experience I’ve ever had. The 1st guy I talked to was completely normal, the manager ruined it. I didn’t give 1 star is because of that initial salesman, who let me test drive several cars, all variations of the same vehicle mind you. Each one drove like it’d been fixed by Matilda’s dad. The manager interrupted just before the final test drive, demanding that be the last. When I FINALLY found a car that drove decent enough, the interior was torn to shreds & the manager wasn’t willing to haggle a fair price for it. Not even the processing fees when paying LITERAL cash. The manager tried to appeal to me using his family, kid, fiancé. When he told me I should’ve been a lawyer and asked me to leave so he could talk to the person I brought with me, it was clear this was not someone I was willing to give any money to & left feeling sorry for the 1st guy I talked to for having to deal with his boss…
I had a terrible experience with Supreme Motors. I bought two cars from them, and it was the worst decision I’ve made when purchasing vehicles. One of their salespeople, Derick, was very unprofessional and disrespectful. When I asked a simple question about the car, he responded with rude and offensive comments. This is not how a dealership should treat its customers. I do not recommend Supreme Motors to anyone.
Items from this seller
2010 Ford Edge$8,99949k milesStafford, VA
2016 Cadillac CTS$11,49992k milesStafford, VA
2018 Honda Accord Hybrid$9,999181k milesStafford, VA
2019 Honda HR-V$15,99967k milesStafford, VA
2013 Toyota Corolla$10,49975k milesStafford, VA
2010 Honda Accord$6,999125k milesStafford, VA
2019 Volkswagen Tiguan$12,99991k milesStafford, VA
2009 Hyundai Sonata$8,49925k milesStafford, VA
2020 Toyota Camry$17,999152k milesStafford, VA
2017 Mercedes-Benz C-Class$13,49984k milesStafford, VA
2019 Acura MDX$16,499126k milesStafford, VA
2019 Honda Ridgeline$19,499108k milesStafford, VA
2013 Chevrolet Tahoe$13,250133k milesStafford, VA
2015 Kia Optima$8,20098k milesStafford, VA
2016 Ram 1500 Crew Cab$18,999120k milesStafford, VA
2014 Ford Explorer$6,999102k milesStafford, VA
2007 Toyota Sienna$6,499131k milesStafford, VA
2007 Lexus IS$7,99997k milesStafford, VA
2020 Toyota Camry$16,499116k milesStafford, VA
2010 Ford F150 Super Cab$9,499128k milesStafford, VA