Seller profile

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  Came here because I found them on offerup. Great service and im happy with my appliances. I saved my self easily $1,000 just by buying here for the same things I was going to buy at best buy and they gave free delivery and installation 😎

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  Terrible service .DO NOT RECOMMEND AT ALL!!!! Upon signing contract on Thursday I was advise that they would deliver right the next day on Friday at 3. The person who helped NEVER SAID 3-6:30 pm , she clearly said 3pm. So I arranged other things to be available at 3 pm. On Friday I saw it was 2:45 pm and I called her, she said they would deliver from 3-6:30 and that her driver would call me an Hr before delivering. It was 5:40 when I called to advise it’s almost closing time and no one has called me. She said “ her guy” will deliver in less than 1 hr. So 1 Hr. Passes by and I called her at 6:20 and no one answered me anymore. I ended up getting a call until 7:26 that he was outside. He finished until 8 ish. I tried putting a load and the washer didn’t spin and rinse the clothes were soaking wet . The washer was licking the water. I tried the dryer and the dryer is stuck on cool dry . No heat. I called her early the next day , she told me she would send someone to see what was wrong with the machines. I said, NO. I need them replaced . I do not have time for someone to come and look into the issue and go back and fourth, I had already requested the day off for the delivery day. So I told her to just replace the machines because I don’t want them to get “fixed “ and they mess up again. She said she had to send an email to Idk where to and they would respond in 4hrs. She called me back in 5 min. And said she was approved to replace the machines. But they wouldn’t be able to replace until the upcoming Tuesday, ( today). She called me around 2 ish. And advise me to have the door to where the guy would enter with the machine since the machines don’t fit with the door, she also advise they would arrive at 4. Again I requested the day off to be here . I went ahead and removed the door . Very heavy by the way. 4pm , 5pm 6pm and no call from them . So I called them they never answered not even did they have the courtesy to advise they are running late or not coming at all. These people NEVER CAME NOR CALLED . I was not able to put the door back in place, now I’m left with no door on the back of my home , risking my family. Unfortunately my son was not here today to help me put in place as it’s very heavy for me to put it back . They are unprofessional and inconsiderate. I’m a single mom and I can’t be back and fourth calling out of work to a delivery that unsuccessful. Not only that, but defective machines.

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  Staff there was great walked me threw the financing application got my refrigerator the next day the owner even responded back on a text message even on her day off i was inquiring just information I felt terrible that I was bugging her on her day off they made me feel so welcome I would so recommend others to try them easy as 123 steps to get pre-approved and they do the rest great service and great appliances keeping them for everything else I might need in my home or my kids home 👍🏻

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