Seller profile
PNW Luxury Cars of Tacoma
4.3
(Google reviews)
Verified Auto Dealer
Business Information
Lakewood, WA 98499, USA
Open tomorrow
Hours 10:00 AM – 7:00 PM
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 7:00 PM
Sunday
11:00 AM – 6:00 PM
Business description
About us
Google reviews
I purchased my car from PNW Luxury Cars through John Yang, and it was unlike any car-buying experience I’ve ever had. John and his team provide true white-glove customer service with honesty and integrity that’s hard to find in the auto industry. I’ve had to bring my car in for service twice, and both times John and his team went above and beyond to make the process smooth and stress-free, completely unlike any other dealership I’ve worked with. If I could give PNW Luxury Cars 10 stars, I absolutely would. I can’t recommend John and his team highly enough!
Michael and Brandon are the absolute best, they helped us get out of a vehicle that had problems into something super reliable and affordable. I can't say enough good things about these 2 young men!!!! Very happy and would highly recommend on your next vehicle purchase!
I had an absolutely terrible experience with this dealership and cannot recommend them to anyone. Nearly every step of the process was mishandled. - They falsified documents. They signed a delivery approval under my name dated August 19th, even though I didn’t receive the car until August 30th. I never signed or approved that document. - The odometer statement they gave me was wrong. When I pointed it out, they refused to correct it. - The shifter was broken and could not drive my car! - They messed up my title and tax paperwork, failing to note that I had already paid my taxes. Now my state is trying to charge me twice. Which I told them the form they needed to avoid this and they ignored it - My car was delivered on empty — not even a small amount of gas. - They claimed my battery tested at 100%, yet within a day it was completely dead at only 10 volts. - Every time I called for help, it took them over 24 hours to respond — if they responded at all. This dealership has shown themselves to be careless, unprofessional, and dishonest. I deeply regret doing business with them. I understand that I purchased a used car and the condition would not be perfect; but I would expect them to be transparent about the condition and the miles. Especially from a luxury dealership.
Items from this seller
2021 Mazda CX-30$16,99086k milesLakewood, WA
2019 Volvo XC90$26,99067k milesLakewood, WA
2018 Jeep Compass$18,99055k milesLakewood, WA
2021 Hyundai Sonata$15,89062k milesLakewood, WA
2022 Volkswagen Golf GTI$24,89073k milesLakewood, WA
2020 Nissan LEAF$13,89061k milesLakewood, WA
2013 Cadillac ATS$10,89097k milesLakewood, WA
2024 Ford Edge$19,89060k milesLakewood, WA
2021 Honda Civic Sedan$19,49062k milesLakewood, WA
2019 Land Rover Range Rover Velar$27,89051k milesLakewood, WA
2015 Volkswagen Golf$14,89087k milesLakewood, WA
2021 RAM 1500 Classic$29,89055k milesLakewood, WA
2017 Ford Taurus$14,49077k milesLakewood, WA
2023 Ford Edge$20,89059k milesLakewood, WA
2019 BMW M550i$32,99064k milesLakewood, WA
2018 Mercedes-Benz S 560$39,99055k milesLakewood, WA
2017 Lincoln Continental$16,99075k milesLakewood, WA
2016 Volkswagen Golf SportWagen$11,990103k milesLakewood, WA
2014 Cadillac XTS$19,89055k milesLakewood, WA
2020 GMC Yukon$29,99082k milesLakewood, WA