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Seller profile

Chevrolet of Montebello

Chevrolet of Montebello

4.3

(Google reviews)

Verified Auto Dealer

Business Information

  • Montebello, CA 90640, USA

  • Open today

    Hours 9:00 AM – 9:00 PM

    • Monday

      9:00 AM – 9:00 PM

    • Tuesday

      9:00 AM – 9:00 PM

    • Wednesday

      9:00 AM – 9:00 PM

    • Thursday

      9:00 AM – 9:00 PM

    • Friday

      9:00 AM – 9:00 PM

    • Saturday

      9:00 AM – 9:00 PM

    • Sunday

      10:00 AM – 9:00 PM

Business description

About us

I want to personally thank you for giving Chevrolet of Montebello the opportunity to earn your business. My team of employees and I are dedicated to providing you with superior customer service. Here at Chevrolet of Montebello we treat every customer like family. Chevrolet of Montebello is a family owned and operated dealership. When you come to our dealership, you will receive personalized attention from all of our friendly employees. At Chevrolet of Montebello customer service means more than a great buying experience; it also means quality maintenance for the continued life of your Chevy car, van, truck, or SUV. Whether you need a simple oil change or want to customize your vehicle, contact our parts, and service departments. We are also Cadillac service specialists! Our service department received the highest customer satisfaction index for our district for the preliminary 3rd quarter report. Our #1 goal at Chevrolet of Montebello is to make sure that every customer is completely satisfied with their experience, if for any reason you don't feel your experience has been anything but the best, I want to know about it. I want the opportunity to make sure you leave a happy and lifelong customer. Here at Chevrolet of Montebello we believe that giving back to the community will help our business grow. Chevrolet of Montebello sponsors the Leukemia and Lymphoma society, Lions Club International, and is proud member of the Chamber of Commerce and the Better Business Bureau. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
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Google reviews

  • Great experience at the dealership. From the start of the process over the phone with Jose. Made everything super easy, dealing made simple Gaby in finance was also a pleasure to deal with! thanks again for the awesome truck! Highly would recommend to anyone looking for a new Chevy!

  • I am filing a complaint regarding deceptive and misleading sales practices by Chevrolet of Montebello related to the attempted purchase of a 2026 Chevrolet Traverse. On February 28, 2026, I was informed through text messages and recorded phone calls from dealership representatives that my financing through Capital One was approved and that the deal was finalized and ready for signing and vehicle pickup. Based on these representations, I drove from Fontana, CA to the dealership. Upon arrival, I was told there was no contract available to sign and was instead pressured to complete another credit application and provide references, which directly contradicted what I had been told prior to my visit. The primary individual I dealt with was Carlos Rodriguez, Sales Manager. When I questioned why the promised contract was not ready, he questioned my knowledge of financing and made dismissive remarks rather than addressing the misleading communication. I did not sign any contract. I have screenshots and the dealership has recorded calls that support that I was misled into coming to the dealership under the belief that the approved deal was ready for signing and pickup. I am requesting that Chevrolet of Montebello honor the pricing and financing terms that were represented to me as approved, including no dealer add-ons, should I choose to proceed with the purchase. Given the misleading communication and the inconvenience of traveling to the dealership under the belief that the deal was ready for signing and pickup, I am also requesting a reasonable price concession or discount as a goodwill accommodation.

  • I had been looking for a Tahoe with certain features for quite some time. After several months not seeing one with the options I wanted I was connected with Sam who assisted me with ordering one exact to my preferences. Sam was thorough and checked in with me consistently throughout the process. Once my Tahoe arrived Sam called me and introduced me to Robert who walked me through my new Tahoe and the purchase process with ease. Finally, Junior was on top of finalizing the process and ensured my purchase was without issue. The entire team respected my time and made my purchase trouble free even continuing to follow up post purchase to ensure no issues. I couldn’t have had a better experience. Thank you Sam, Robert and Junior for the best car purchase experience I have had to date!

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