Seller profile

Chevrolet of Montebello

4.3

(Google reviews)

Verified Auto Dealer

Business Information

Montebello, CA 90640, USA
- Monday
  9:00 AM – 9:00 PM
- Tuesday
  9:00 AM – 9:00 PM
- Wednesday
  9:00 AM – 9:00 PM
- Thursday
  9:00 AM – 9:00 PM
- Friday
  9:00 AM – 9:00 PM
- Saturday
  9:00 AM – 9:00 PM
- Sunday
  10:00 AM – 9:00 PM

Business description

About us

I want to personally thank you for giving Chevrolet of Montebello the opportunity to earn your business. My team of employees and I are dedicated to providing you with superior customer service. Here at Chevrolet of Montebello we treat every customer like family. Chevrolet of Montebello is a family owned and operated dealership. When you come to our dealership, you will receive personalized attention from all of our friendly employees. At Chevrolet of Montebello customer service means more than a great buying experience; it also means quality maintenance for the continued life of your Chevy car, van, truck, or SUV. Whether you need a simple oil change or want to customize your vehicle, contact our parts, and service departments. We are also Cadillac service specialists! Our service department received the highest customer satisfaction index for our district for the preliminary 3rd quarter report. Our #1 goal at Chevrolet of Montebello is to make sure that every customer is completely satisfied with their experience, if for any reason you don't feel your experience has been anything but the best, I want to know about it. I want the opportunity to make sure you leave a happy and lifelong customer. Here at Chevrolet of Montebello we believe that giving back to the community will help our business grow. Chevrolet of Montebello sponsors the Leukemia and Lymphoma society, Lions Club International, and is proud member of the Chamber of Commerce and the Better Business Bureau. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

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Google reviews

Was very surprised that i was able to call on a Saturday morning, schedule an oil change, and be back on my way by noon. Awesome work. Luis was fast to tend to my appointment and had me out within the hour. Thank guys. CVS
I recently needed an urgent same day oil change, and even though they were very busy, they were able to take care of me. Luis, my service advisor, was fantastic! He was friendly, understanding, and communicated extremely well throughout the entire process. He kept me informed and made sure I knew what to expect, which I really appreciated. Great customer service can make all the difference, and Luis provided exactly that. Thank you for helping me get back on the road so quickly! Highly recommend.
The first time I brought my vehicle here for service the gentleman went above and beyond and the only reason I am giving them 2 stars. He is no longer there so I am not putting his name. I recently had to bring in another vehicle for service and it started out fine and Mariano seemed helpful. He gave helpful tips and my husband did the footwork. Fast forward, it was no longer his responsibility to do the footwork and that's when things shifted. We could never get an update. Mariano was always unavailable. The only updates we would get is by stopping by in person. We called out to the manager for assistance and he seemed annoyed we were also not getting the information we were requesting. This continued until we finally got our vehicle back. I also waited about an hour picking up my vehicle only to be told by Mariano he had been providing my husband with weekly updates. I will not be back to this location. I would rather drive further to a more reliable service department.