Seller profile

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  Purchased two vehicles from this dealership remotely with no pre purchase vehicle inspection. First vehicle had problems within the first month of ownership and several issues within the following months after. After spending an arm and a leg on parts and labor, another issue arose. At that time I reached out to Sean the dealership manger who was super professional and offered a solution to remedy the issue. He ended up taking the vehicle back in as a trade and gave me what I paid for the vehicle as a trade in value. With that being said. I ended up purchasing my second vehicle with them. But this time I had issues with the vehicle on day 1. When I received the vehicle I took it on a test drive and a check engine light came on after 20 minutes of driving. I reached out to Sean right away and he agreed to help resolve the problem. After a few days of going back and forth with Sean trying to resolve the issue. I brought the vehicle to a local mechanic for a quick inspection. After the inspection I was informed that it was either a vacuum leak or a sensor problem. The mechanic also mentioned that brakes were in rough shape and needed to be replaced right away. After sharing this information with Sean he agreed to have the vehicle brought back to dealership in order to address the issues. After I got the vehicle back from the dealership I did a quick visual inspection myself and I can see that the brakes and rotors had been replaced and the check engine light had been addressed. So I thought. Shortly after receiving the vehicle I took the car on a drive and the check engine light popped up again for the same code and now I was hearing a rattling sound coming from the front driver side tire area. I reached back out to Sean with my concerns and was informed that he could no longer assist me. End result. I had a new Mechanjc diagnose the check engine light and the sound coming from the driver side wheel area. Overall the check engine light has been resolved and the sound coming from the driver side wheel was diagnosed to be caused by a blown shock. After inspection of all 4 corners the conclusion was all 4 shocks are bad and need to be replaced. I will upload photos of the bad shocks when the replacement come in. Overall experience 3 out of 5.

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  Super good people here, probably one of the best dealerships I’ve worked with purchasing a car. If you need anything make sure to hit up Shawn, he really helped me out. I purchased this Subaru STI and it is perfect. I had purchased this car from New York, Shawn made sure he took care of me from the 1st time I called to inquire about the car and after the purchase was made. He made absolute sure everything was good to go. Go check them out without hesitation. Thank you Shawn and thank you to Pro MotorCars for this beautiful car.

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  Found Pro Motorcars and Shawn through Autotempest. Well curated and detailed car documentation, good selection of choices in inventory, honest and straightforward presentation of vehicles, and would definitely trust again in the future. I ended up with this beautiful AMG GT S that was already inspected by Pro Motorcars, test drove it, enjoyed the experience and thoroughly went through it myself. When there were a few things I would personally change, Shawn had excellent and reasonably priced connections for me to get those changes made, and he even handled them for me. That is a step above and beyond in customer service. Alejandro was amazing, respectful, and good to work with too. I have waited to drop this review until my personal meticulous mechanic could also look over the car and do services that I always do when I purchase a preowned car, because I think it’s more helpful in this review for prospective customers to hear about independent third party inspections too. This car needed nothing, the problem points for this make and model were flawless, and this car is in near new mechanical condition. For this reason as well, I would confidently purchase from Shawn and the team at Pro Motorcars again. I feel we have begun a relationship rather than just experienced a sale. Give them a try, and I think you’ll find a similar excellent experience.

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