Seller profile

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  Hello everyone. I wanted to share my experience with JZ Automotive Sales to warn others. From what I was told, they also have a dealership in Riverside. This all started on 07/06/26. I’m 18 years old and was interested in buying a truck they had for sale at 701 S Main St, Santa Ana, CA 92701. The truck had around 180,000 miles and a bad transmission, which Manny told me would be repaired before I picked it up the following weekend. I got approved for financing and sent a $500 deposit, with the plan to finish the paperwork and pay the rest of my down payment when I picked up the truck. The next day, after thinking it over, I decided I didn’t want to move forward because I felt I was paying too much for a truck with that mileage and a transmission that still needed to be repaired. I called Manny and told him I wanted to cancel everything and get my $500 deposit back. He told me the loan had already been funded and claimed I had signed the contract. I never signed any paperwork or electronically signed any documents, so I disputed that. He also told me my $500 would not be refunded because it was being kept as a cancellation fee. After that, he stopped answering my calls. About a week later, I received a call from the bank saying the loan had not been canceled and that I was expected to make payments on a truck I never took possession of. On 07/12/26, we went back to the dealership, and Manny told us he would refund my $500 by 3:00 PM on 07/13/26. That time came and went, I never received my money, and he stopped answering my calls again.

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  I went In all sad depressed and lonely at the time with nothing but $3500 to my name. Money that my pimmp daddy had given me. Well anyway. I was Lucky and blessed to meet this handsome wonderful young man I Believe named Doug who was able to help me out in my purchase. Sadly he wasn't looking for a boyfriend but I will sure keep them on speed dial 🥰😚

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  I bought a Kia Optima today, the customer service was great The car runs amazing I also got an unexpected discount which was a plus thank you JZ You guys are awesome! 5 stars!! I would definitely come back and recommend others here

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