Seller profile

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  I recently purchased two cars within a week, and I couldn’t be happier with the experience, all thanks to Adrian A! From start to finish, Adrian was knowledgeable, transparent, and incredibly helpful. He took the time to answer all of my questions, made sure I understood every step of the process, and never once made me feel pressured. His honesty and professionalism stood out and made the entire experience smooth and enjoyable. If you’re in the market for a car and want someone who truly cares about helping you find the right vehicle, Adrian is your guy. Highly recommend stopping by and asking for him…you’ll be glad you did!

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  🚨 Buyer Beware: Our Costly Experience with Cactus Auto & Their Warranty Scheme 🚨 We purchased a 2016 Subaru Impreza from Cactus Auto along with a warranty from First Automotive that was supposed to cover everything—including the powertrain. What they didn’t tell us? The warranty only applies if repairs are done at Cactus Auto’s own service department. That’s where the nightmare began. In February 2025, we discovered oil in the coolant during a routine fluid check. We followed protocol and dropped the car off at Cactus Auto. It took two weeks just to diagnose the issue, and then we were told it would take much longer to fix—unless we paid cash. So much for honoring the warranty. This felt like a blatant attempt to pressure us into paying out-of-pocket for something already covered. Calls went unanswered. Mechanics Jake and Jason ghosted us. We visited in person, waited 45 minutes, and asked repeatedly to speak with owner Xander Swartz—who refused to come out once he learned why we were there. We were ignored in the lobby and left feeling disrespected and dismissed. Eventually, we were told they don’t work on Subarus and had sent the car to Aaron’s Affordable Auto Repair, who also failed to fix the issue. After 5 months, the car was finally returned—still with unresolved problems. Now, Part 2: The car was returned again for another issue, and after two more weeks, we were told it needs a new transmission. Suddenly, Cactus Auto says we can take it anywhere because Xander Swartz has dismissed the original warranty terms. Upon contacting First Automotive Warranty Company we find out that that is NOT true. This is unacceptable. ( "This is unacceptable!") 🛑 If you’re considering buying from Cactus Auto, think twice. They may smile during the sale, but once the commission clears, you’re on your own. If you do buy, get your warranty from a third-party provider—not one tied to their service department. We’re calling on Cactus Auto and Xander Swartz to take responsibility and contact us directly regarding our vehicle. Customers rely on their cars for work, family, and emergencies. Five months without a working vehicle is not just inconvenient—it’s negligent.

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  Ricardo was awesome! He did such a good job listening to us and explaining everything. Took his time but didn’t make us feel like it took forever. Will recommend and come back definitely

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