Seller profile

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  This place has terrible service. Wouldn’t recommend. Dont waste your time and money like I did. They don’t really want to help and be an honest business they are not trying to take care of their customers and would rather keep the money from their mistake then fix it and provide a refund. I came in here requesting a specific size battery a month ago and they sold me the wrong size. I do not live local and it’s not possible for me to come during their regular business hours easily. I called back the next day and he said come back and they’ll take care of it. Came back today finally when I had time and the worker said it’s my fault that I got the wrong battery size, taking no ownership for the wrong size battery sold. Saying that they must have been busy and all that, it’s my fault for not checking. Never heard of such an unprofessional excuse for selling the wrong thing from a store that we must have been busy, and then go on to blame me for their mistake. When you go to a store that sells batteries and you ask for a specific size and then they sell you the wrong size, I can’t possibly understand how a shop would not take responsibility for that, and instead blame you for it because you “didn’t check” what they sold you. Stay away from these guys they don’t take care of their customers. I wish I read their reviews before I can see many people also experienced bad service and the way they respond is very unprofessional. EDIT: Adding a photo of the wrong battery not fitting right that they sold me since the owner wants to claim that I said I already used it for 45 days? Like you said man, honesty will give you better results in life. Hopefully people learn from my mistake and go to an honest business

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  I was referred to Battery Xpress by a couple of different people, and they were right. I’ve been there twice for different battery issues—once for my car and once for my motorcycle—and both experiences were great. The staff is polite, professional, and honest, and they’re always willing to answer questions. I highly recommend Battery Xpress.

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  They sold my son a dead battery, he put the battery in the next day and the car didn't turn the ingen. We pay 70 dls for the refurbished and they did not want to Exchange after two weeks. Don't trust them have them check the voltage right in front of you. They ask you to read the recip for their warranty after you pay, when they verbally tell you that is 6 monts. What you give is what you get in return. God bless

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