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Seller profile

Southern Norfolk Airport

Southern Norfolk Airport

4.3

(Google reviews)

Verified Auto Dealer

Business Information

  • Norfolk, VA 23518, USA

  • Open tomorrow

    Hours 9:00 AM – 9:00 PM

    • Monday

      9:00 AM – 9:00 PM

    • Tuesday

      9:00 AM – 9:00 PM

    • Wednesday

      9:00 AM – 9:00 PM

    • Thursday

      9:00 AM – 9:00 PM

    • Friday

      9:00 AM – 9:00 PM

    • Saturday

      9:00 AM – 7:00 PM

    • Sunday

      11:00 AM – 6:00 PM

Business description

About us

Here in the Norfolk, VA area, drivers have many options for finding the best vehicle for their future. But only one has the wide selection of desirable vehicles, reputation for satisfying customers, and commitment to the local community. That is us, here at Southern Dodge Chrysler Jeep Ram FIAT – Norfolk Airport. A relative newcomer to the area in name only, Southern Dodge Chrysler Jeep Ram FIAT – Norfolk Airport is one of the largest FCA dealers in the area. With a wide selection of new Chrysler, Dodge, Jeep, RAM, and FIAT models, along with an array of pre-owned vehicles as well, local drivers are sure to be able to easily find the ideal vehicle for their future. Our unparalleled finance team has been working to provide the best deals to local drivers for many years, as evidenced by some of the best military discounts available. Our support of the military community doesn’t end at the discount, as we also are proud to take part in the Master Chief Select Fundraisers. On top of all this, buying from Southern Dodge means access to the exclusive Southern Hospitality Buyers Program, and advantages like Lifetime Oil and Filter changes, Lifetime Virginia State Inspections, the Lifetime loaner car program, and many more valuable benefits. Our location boasts the Southern Collision Center, a cutting-edge body shop ready to tackle the smallest service jobs and heavy-duty repairs as well. Our service technicians are highly-trained and certified to be experts, making any service needs easily attended to. Combine this with our Business Link Fleet, Work Truck Sales, and Fleet Service capabilities, and what you get is the fully-featured dealership local drivers crave. So no matter what your automotive needs may be, come and experience the Southern advantage at 2747 N Military Hwy Norfolk, VA 23518.
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Google reviews

  • We had our Pacifica there for a recall. The overall process was very smooth and the personnel was very professional . However, what is really not acceptable is that our perfectly clean car was given back with significant stains to the light interior. Before determined ready one should make sure that everything is o.k. with it.

  • I am extremely disappointed with my service experience at Southern Dodge Norfolk. I own a 2023 Hellcat Redeye and have now brought the vehicle in six separate times for the same leak issue. The vehicle has currently been sitting at the dealership for over two weeks with no repair plan, no update, and no communication. I have called multiple times and left several voicemails — none have been returned. I was also informed that my case is now sitting in the finance director’s office, yet I have still not been contacted by him either. From what I have been told, the dealership appears unsure how to proceed or what the resolution will be - due the Warrenty expiration. That’s irrelevant to me, I want my car operational. I had not been offered a rental vehicle at all through this process. At this point, the issue is no longer just the repair, it is the complete lack of customer service, ownership, and accountability. A performance vehicle at this price point should not require repeated visits for the same problem, and customers should never have to chase a dealership just to get basic information. I am requesting immediate communication, a defined repair plan, and a resolution. If this cannot be addressed promptly, I will be pursuing escalation through corporate and consumer protection channels. I hope the dealership chooses to make this right. John was so responsive today and I’m thankful for that but no one who could provide answers would get on the phone or call back and Michelle has been unresponsive for weeks after 5 voicemails. Spend your money elsewhere.

  • 10/10 recommend Hadiya, Dustin, and Dan. Super personable people and very helpful for all your car needs. I’m talking they’ll find a vehicle you love, set up everything to make sure you qualify, and make sure you stay around the price range or as close as you can to it. If you’re debating on going here I highly recommend. These people are our favorites. Was a pretty quick process less than 5 hours total. Very nice kind, and honest people!!❤️

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