Seller profile
AutoNation Ford Valencia
4.4
(Google reviews)
Verified Auto Dealer
Business Information
Valencia, CA 91355, USA
Open today
Hours 7:00 AM – 9:00 PM
Monday
7:00 AM – 9:00 PM
Tuesday
7:00 AM – 9:00 PM
Wednesday
7:00 AM – 9:00 PM
Thursday
7:00 AM – 9:00 PM
Friday
7:00 AM – 9:00 PM
Saturday
8:00 AM – 9:00 PM
Sunday
10:00 AM – 6:00 PM
Business description
About us
Google reviews
Jason Price was by far the best salesman to work with. I told him my situation and what I wanted and he made it happen. He didn't hound or bother us with question, he just let us do our thing and was helpful through the entire process. Alexis from finance was awesome and made sure our stuff was in order. The finance manger made sure our vehicle was good to go.
Autonation Ford made it super easy for us to purchase a 2025 f150 raptor. They beat everyone else's price and was willing to make the purchase an easy one. Would highly recommend this dealership, ask for Jason. He's worth a conversation
Be extremely careful with this dealer. We spent over 3 hours negotiating after making it clear we were evaluating both a finance and a lease deal, despite already having a confirmed deal secured with another dealership. These employees claimed they could beat that offer, then intentionally dragged the process out, working slowly until other dealerships closed, effectively preventing us from completing our already-secured deal elsewhere. When numbers were finally presented, we discovered the finance department had used the full value of my already-paid-off trade-in as a down payment to falsely lower the monthly payments—without clear, upfront disclosure. This was done on both the finance and lease scenarios they presented. By that point, we were exhausted and ready to leave, which made the situation feel calculated and predatory. Thankfully, my wife—an accountant—reviewed the final breakdown and immediately caught it. When confronted, staff were visibly shocked we noticed, became nervous, and began pointing fingers at one another instead of taking responsibility. After leaving, we received multiple text messages acknowledging what happened and attempting to “accommodate” us, which only reinforces that this should never have occurred. We have the full text thread documented. This experience was misleading, deceptive, and unethical, relying on stalling tactics and customer fatigue to push numbers through. There are other dealerships that operate transparently and professionally—this is not one of them. Anyone considering financing or leasing here should scrutinize every number and be prepared to walk away.
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