Seller profile

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  I recently had an outstanding experience leasing a new Honda Prologue from AutoNation Honda in Costa Mesa, and I want to give credit where it’s due, step by step. First and foremost, a huge thank you to Jacob, the sales manager who worked tirelessly with me over the course of a week via SMS. Jacob made sure every detail and every number was aligned perfectly with my target requirements before I even set foot in the dealership. His consistency, transparency, and dedication are what ultimately convinced me to come in. Once I arrived, Simon took over in the showroom and continued that top-tier experience. Simon is young, calm, and incredibly professional. He made the entire process feel easy and pressure-free, answered every question with patience, and handled everything with maturity well beyond his years. He is absolutely someone who deserves recognition from leadership. Paul, the on-site sales manager, stepped in to refine and finalize the numbers exactly as discussed, with no surprises or last-minute changes. Washington in accounting made the paperwork process smooth and straightforward, and Hamed provided valuable technical support when I needed help beyond the standard sales process. One important note worth mentioning: I did run into some initial glitches with the HondaLink app, and the OnStar team was unfortunately not able to resolve them right away, and as of the time of this review, the issue still remains unresolved, hoping that someone will resolve it soon. That said, the AutoNation Honda Costa Mesa team stayed engaged, supportive, and helpful throughout, even though this was clearly a manufacturer/system issue outside of their control. Their willingness to assist despite that made a real difference. Overall, this was a seamless and genuinely positive experience. The team at AutoNation Honda Costa Mesa went above and beyond, and I would confidently recommend them to anyone looking for a dealership that truly puts the customer first. Thank you again to **Jacob, Simon, Paul, Washington, and Hamed** for an exceptional experience.

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  Second time purchasing a vehicle from this dealership and received a smooth start to finish buying experience on both visits. I recommend contacting Manny Alonzo for your sales needs. Attentive, friendly, and will do his absolute best to get you in a new sweet ride. Thank you again Manny and AutoNation Honda for my brand new CR-V!

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  I'd like to share my appreciation for the excellent experience I had at your dealership. After having several poor experiences in Victorville and San Bernardino, I decided to make the trip to Costa Mesa. I am so glad I did; not only was I able to purchase my dream car, but I also secured a fantastic deal. The drive was well worth it, and I will gladly make the trip again for my next vehicle purchase. I will also be referring my friends and family to you when they are ready to buy a new car.

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