Seller profile

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  I recently had an outstanding experience leasing a new Honda Prologue from AutoNation Honda in Costa Mesa, and I want to give credit where it’s due, step by step. First and foremost, a huge thank you to Jacob, the sales manager who worked tirelessly with me over the course of a week via SMS. Jacob made sure every detail and every number was aligned perfectly with my target requirements before I even set foot in the dealership. His consistency, transparency, and dedication are what ultimately convinced me to come in. Once I arrived, Simon took over in the showroom and continued that top-tier experience. Simon is young, calm, and incredibly professional. He made the entire process feel easy and pressure-free, answered every question with patience, and handled everything with maturity well beyond his years. He is absolutely someone who deserves recognition from leadership. Paul, the on-site sales manager, stepped in to refine and finalize the numbers exactly as discussed, with no surprises or last-minute changes. Washington in accounting made the paperwork process smooth and straightforward, and Hamed provided valuable technical support when I needed help beyond the standard sales process. One important note worth mentioning: I did run into some initial glitches with the HondaLink app, and the OnStar team was unfortunately not able to resolve them right away, and as of the time of this review, the issue still remains unresolved, hoping that someone will resolve it soon. That said, the AutoNation Honda Costa Mesa team stayed engaged, supportive, and helpful throughout, even though this was clearly a manufacturer/system issue outside of their control. Their willingness to assist despite that made a real difference. Overall, this was a seamless and genuinely positive experience. The team at AutoNation Honda Costa Mesa went above and beyond, and I would confidently recommend them to anyone looking for a dealership that truly puts the customer first. Thank you again to **Jacob, Simon, Paul, Washington, and Hamed** for an exceptional experience.

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  Habib was wonderful to work with experience feel easy and comfortable. He truly listened to what I wanted and helped me get the exact car I was hoping for. Everyone else at the dealership was also so helpful and welcoming, which made the experience even better. I’m really grateful and would absolutely recommend working with Habib so sweet ☺️

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  This is by far the best Honda dealership I’ve dealt with. The prices were the lowest, the customer service was great, the overall experience was pleasant. Our sales associate Fouad got me a great price and worked with me throughout the entire process. I will be coming back for another car in the near future.

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