Seller profile
Cascade Motors LLC
Olympia, WA
4.8
(Google reviews)
Verified Auto Dealer
Business Information
Olympia, WA 98516, USA
Open today
Hours 10:00 AM – 7:00 PM
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 7:00 PM
Sunday
10:00 AM – 6:00 PM
Business description
About us
Google reviews
Biggest scam dealership ever. They put a bandaid on things to just get them off their lot. They sold a car to my boyfriend’s daughter 8 months ago, a 2017 ford escape that is now a vehicle that isn’t worth fixing because it will be way to expensive to fix. Thankful she made it to Georgia safely without breaking down. The mechanic that was going to do the repair work was appalled that they sold her this car. They did $1200 worth of work and on the test drive is when they vehicle started pouring smoke and oil. He told them that he would not feel right at all charging them for the work. When we went here to look for a car, they gave her keys to a jeep (not sure of model) that was FULL of mold. DO NOT BUY from this place. They are dishonest, they do not inspect their vehicles and they lie!
If I could it less than 1 star I would. Car started having problems day 2 after buying it. Took it to my mechanic on day 3, they let me know of all the stuff that needed to be repaired. Day 4 on the way to return the car, it broke down. When I tried to get a refund the dealership tried to blame me for the car and convince me it was sold "as is". Had to remind him that in the state of WA for dealerships it is not, they must disclose all known repairs that are needed and that tie rod erosion, carbon in the oil, etc. do not happen in 2 days. The guy said he would give a refund but not for the taxes or registration. I let him know my lawyer and court fees would only cost the company more in the end. They finally gave a full refund.
I do not recommend buying a vehicle from here. I have only had the car I purchased from this company 8 months ago (they wouldn’t even put gas in the tank for us to leave the lot) , and now the motor is completely destroyed, after going to a mechanic they saw the previous work was honestly a lipstick repair, just to be able to sell the car. I called them to speak about this issue, and the fact that they sold me a lemon, they then told me it was my fault for not taking preventative measures and when I asked for the owners phone number multiple times, I was hung up on. Unfortunately with the unprofessionalism during the phone call I had, and the car being undrivable I am now going to have to make claims with a general attorney and The Federal Trade Commission. I started the phone call off with saying this is not something I want to do but if I have to, I will. So now, unfortunately I have to contact regulatory authorities to get the assistance I need seeing as this company does not care about their customers, they just care about the sales and getting them out the door.
Items from this seller
2013 Subaru Outback$5,900183k milesOlympia, WA
2016 Mazda Mazda3$8,900100k milesOlympia, WA
2015 Infiniti Qx70$9,400109k milesOlympia, WA
2012 Chevrolet Colorado$8,400106k milesOlympia, WA
2017 KIA OPTIMA LX$7,80098k milesOlympia, WA
2016 Volkswagen Passat$8,70098k milesOlympia, WA
2018 Ford Escape$8,800104k milesOlympia, WA
2015 Ford F-350$14,400173k milesOlympia, WA
2015 Jeep Patriot$58,000119k milesOlympia, WA
2015 Ford F-350$14,400173k milesOlympia, WA
2014 Nissan Quest$7,800102k milesOlympia, WA
2013 Hyundai Sonata$6,400105k milesOlympia, WA
2017 Ford F-150$9,700162k milesOlympia, WA
2015 Jeep Patriot$7,40071k milesOlympia, WA
2016 Chevrolet Silverado 1500$17,400114k milesOlympia, WA
2015 Ford F-250$12,800147k milesOlympia, WA
2015 Ford Fusion$6,800133k milesOlympia, WA
2015 Infiniti Qx70$9,400104k milesOlympia, WA
2019 Dodge Charger$7,400139k milesOlympia, WA
2016 Ford F-150$9,800216k milesOlympia, WA