Seller profile

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  My experience at the dealership was great. Jason made everything effortless. He listened to what my husband and I were looking for and explained everything in detail. We looked at several cars, and he was extremely knowledgeable and thorough. We also got a great price on our car. Jason was very patient with us, walked us through the entire process, and went above and beyond. I would definitely recommend Jason and Mountain View Chevy to family and friends. The service we received was exceptional—Jason made us feel like we were his only customers and truly made us feel special. I really appreciated that

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  To begin, I must express my utmost satisfaction with the most stress-free and effortless car-buying experience I have ever encountered. Adrian’s exceptional service was evident from the outset. We completed the preapproval application prior to my physical visit to the dealership. The vehicle met all our verbal and written expectations. The sales team refrained from any attempts at undue pressure or unwanted sales tactics. Not only was the agent, but the entire staff displayed exceptional courtesy, respect, and professionalism. Adrian demonstrated a genuine willingness to listen and address all my inquiries. He provided accurate and comprehensive responses to the best of his knowledge. If he lacked the necessary information, he promptly identified a colleague who could assist him, demonstrating a commitment to going above and beyond. The price displayed on the red tag and the sticker sale accurately reflected the vehicle’s value. However, the sales team’s expertise extended beyond the pricing. Yuri, in particular, stood out as an exceptional representative. Yuri provided comprehensive explanations, addressing any additional information without any pressure to make a purchase. Her honesty, transparency, and balanced presentation of pros and cons enabled us to make an informed decision. Her professionalism and positive demeanor were consistently evident throughout the process. Mountain View Chevrolet in Upland consistently delivers exceptional customer service. When you visit, you will be treated with the utmost respect and courtesy. I wholeheartedly recommend Mountain View Chevrolet. I am confident that my son will soon visit the dealership for his first vehicle purchase.

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  Extremely Unprofessional & Disrespectful Experience I walked into Mountain View Chevrolet expecting a normal car-buying experience and instead got one of the most uncomfortable and unprofessional interactions I’ve ever had at a dealership. I already own a truck that I use daily, and I was there specifically to purchase an additional work truck. While I was mid-conversation with a salesman, a little bald guy who wasn’t involved at all** rudely interrupted us and made a comment about wanting a discount. It was awkward, disrespectful, and completely unprofessional. That single interaction cost them a guaranteed sale. I walked out and will be buying my work truck at Mark Christopher Auto Center, where they actually know how to treat customers.

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