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Seller profile

Vending Concepts

Vending Concepts

Fort Worth, TX

4.3

(Google reviews)

Verified Local Business

Business Information

  • Fort Worth, TX 76105, USA

  • Open tomorrow

    Hours 8:00 AM – 5:00 PM

    • Monday

      8:00 AM – 5:00 PM

    • Tuesday

      8:00 AM – 5:00 PM

    • Wednesday

      8:00 AM – 5:00 PM

    • Thursday

      8:00 AM – 5:00 PM

    • Friday

      8:00 AM – 5:00 PM

    • Saturday

      Closed

    • Sunday

      Closed

Business description

About us

Vending Concepts specializes in making your vending experience as hassle-free as possible. From selecting the right machine, programming, configuration, troubleshooting and support years down the line, our goal is to make your vending machine work for you.
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Google reviews

  • Jon and the Vending Concepts crew have been great. We have purchased over a dozen machines over the year, used and new. They were helpful in finding the best machines for our use. We sell t-shirts and merchandise rather than food so getting the right configuration was key. Hoping to need more.

  • We recently purchased a vending machine from vending concepts and had a great experience from start to finish! The communication from Caleb was professional, the machine arrived on time, and everything was exactly as described. Setup was straightforward, and the quality of the machine exceeded my expectations. Caleb answered all of my questions quickly and made the purchasing process smooth, especially for a growing vending business. The machine looks modern, runs reliably, and has already been a great addition to our locations. If you’re looking for a dependable vending machine supplier with solid customer service and quality equipment, we definitely recommend vending concepts!

  • My experience started out rough with Vending Concepts. My Wittern 3576 frozen food machine was over 2 week late from the estimated shipping date. And there was initially an issue with the price match guarantee being honored. But after one of the owners got involved the price match guarantee was honored, and I was giving a two year parts and labor warranty for free for the machine being late. Along with a genuine apology, which was heart felt. So when the machine showed up it looked nice and it gets cold like it’s supposed too. However there is condensation building up in between the double paned glass. This is very disappointing to me. I have filed a repair request yesterday (March 9th) but have yet to hear from anyone yet. I hope there repair service is able to fix this issue. 6k is a lot of money to have a machine not work properly. I will update this post when this repair issue is addressed. Hopefully with good news. Update: Vending Concepts did the right thing and sent out a new triple paned glass for the frozen machine which was a very expensive part ($500 plus freight shipping) for them. I feel like they really are good people but like with any large company sometimes things just slip through the cracks. I have been made 100% whole and I’m very appreciative for them going to extra mile to make everything right.

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