Seller profile

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  I had an excellent experience purchasing my car from this dealership. From the moment I walked in, the customer service was outstanding. The front desk staff was welcoming and professional, and the salesperson made the entire process smooth and stress-free. What really impressed me was how efficient everything was. The team worked quickly without ever making me feel rushed, and I didn’t have to spend hours waiting around like you sometimes do at other dealerships. The finance department was also fantastic—they helped me secure a great deal and clearly explained everything along the way. Overall, the entire experience was seamless, professional, and genuinely enjoyable. I absolutely love my car and truly appreciate the effort the whole team put into making this such a positive experience. I highly recommend this dealership to anyone looking for great service and a hassle-free car buying process.

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  After going to several top dealerships, I was very disappointed with their made-up add on fees and their high-pressure sales so I made the decision to try out a recommendation by my mechanic to go and see Franco over at Palmetto Bay Motors for a replacement car. Well, that turned out to be the best decision I made. I was first met by Vincent (super salesman) and asked about my budget and what I was looking for and he showed me exactly what I asked for. I found a 2022 Honda Civic Sport that I liked and they let me take it to my mechanic to have it checked out, which it passed with flying colors. Franco (owner) then took over with the financing and paperwork, and very transparent. I was in and out in 1 ½ hour. I had a small problem with the door lock and remote and he promptly ordered the part and had it installed and everything works great. They even had the car detailed before I took it. Philipe (salesman) was very friendly and knowledgeable and reprogramed the electronics dash settings which happened to be in Spanish. Franco’s entire team has integrity and was very friendly, knowledgeable and just plain fantastic. If you're ever in the market for vehicle, and you want a great auto, superb customer service, transparency, honesty and integrity, and a no-pressure and hassle-free car buying experience, then you need to go to Palmetto Bay Motors! Thank you, Franco and team for my wonderful experience.

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  Big thanks to Franco and Palmetto Bay Motors for helping me buy my truck. Franco and his staff couldn’t have been more responsive and helpful throughout the entire process. Also Vincent was a very friendly and helpful sales rep. I can’t recommend them enough, fabulous experience!!

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