Seller profile

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  Jalen, my salesperson, was amazing, and I have no complaints with him. Unfortunately, my experience with Chris Palomeque in Finance was completely different. Ten days after purchasing my vehicle, another driver ran a red light and collided with me, resulting in my new vehicle being totaled. Dealing with the aftermath was already stressful, and attempting to cancel the extended warranty only added to the frustration. I was repeatedly given the runaround regarding paperwork that the bank and GAP insurance needed from the dealership, and I was also told the warranty was through Mazda, only to later learn from Mazda that they could not find it in their system. Thankfully, my bank eventually stepped in and handled the matter. Had this situation been handled transparently and professionally, I would have absolutely purchased my new Mazda from Fred Beans. Instead, I purchased my new CX-50 from Faulkner Mazda.I highly recommend Faulkner Mazda and appreciate the way they treated me as a customer. It left me feeling that Fred Beans was more focused on making the sale than on customer satisfaction afterward. They have lost my future business and my referrals because of how this was handled.

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  I can’t say enough great things about my experience with Fred Beans Mazda of Abington. After purchasing a vehicle from Fred Beans Mazda of Mechanicsburg—which I absolutely loved—I unfortunately ran into a situation where the car developed mechanical issues and was ultimately deemed a lemon. That’s where the Abington team truly went above and beyond. From start to finish, they supported me through what could have been a frustrating and stressful process, making it smooth, transparent, and reassuring every step of the way. Throughout the maintenance issues, they secured me a loaner and maintained communication (thanks Mike). Ultimately, they helped me secure a replacement vehicle without hesitation and with no direct benefit to themselves—other than making sure I was taken care of and completely satisfied. The level of professionalism and care I experienced from everyone involved was exceptional. The service team was knowledgeable and responsive, the sales team was patient and genuinely focused on my needs (thanks Petros), and the overall coordination was seamless. A special thank you to Zach, the General Manager, whose leadership and commitment to customer satisfaction clearly set the tone for the entire dealership. It’s rare to find this kind of integrity and dedication, and it did not go unnoticed. In an industry where customer experience can vary widely, Fred Beans Mazda of Abington stands out as a dealership that puts people first. I’m incredibly grateful for how they handled my situation and would highly recommend them to anyone looking for a dealership they can trust. --- If you want, I can tighten this into a shorter Google review version or make it sound more casual or more formal.

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  FANTASTIC experience from start to finish. Everyone from the GM, to the sales team, to the finance department are knowledgeable and honest. They all go above and beyond to make the process smooth and stress-free. I am thrilled with my new Mazda CX-90. I highly recommend this dealership.

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